Staff Product Manager - Authentication

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Role Overview

The Staff Product Manager - Authentication will play an instrumental role in shaping the authentication experience for over 140 million ID.me customers. The Authentication team owns the end-to-end implementation of signing into an ID.me account across web and mobile surfaces. This team is responsible for account registration, authentication (including MFA) MFA Recovery, Account lockout, and general account security. This team is the front door to ID.me

We are looking for a seasoned Staff Product Manager with Authentication domain expertise and a proven ability to drive measurable impact.

Responsibilities

• Define the strategy and roadmap for our Authentication platform
• Act as the voice of the member in Product UX and API design, gathering direct feedback from customers and members on the evolution of the platform
• Collaborate with cross-functional teams to refine requirements and establish success metrics
• Work with engineering to build the next iterations of the product
• Collaborate with data science and product ops to continue driving improvements in success metrics

Requirements

• 5+ years in Product Management, with experience in building consumer facing platform products 
• 3+ years in Product Management delivering Authentication related products or services
• Bachelor's Degree in Computer Science or related field

Preferred Qualifications

• Experience operating in a B2B2C environment 
• Experience delivering products that delight users and drive measurable impact 
• Experience managing internal as well as external stakeholders, including setting expectations and navigating trade-offs 
• Strong communications skills with the ability to communicate with brevity and precision.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range$185,000—$222,000 USDMountain View, CA Pay Range$222,000—$276,000 USD

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited pa