PARTS COUNTER ASSOCIATE- CDJR

Are you the best Parts Counter Associate you know? Do you find that people come to YOU to locate that hard-to-find part? Do you wish you could increase parts sales instead of just handing them over the counter? If you said yes, then you are THE person we are looking for. Hanania Automotive Group is looking for an initiative-taking Parts Counter Associate to help customers and team members source parts for maintenance and repairs. If you are ready to learn and want to see how you can add to our dynamic team, we want you!

What we offer:

• A performance-based commission structure and incentives that let you shine in the spotlight.
• Flexible work schedule. 
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.
• Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.
• NO COST- NO DEBT COLLEGE DEGREE through Strayer University.
• A work culture that celebrates diversity, creativity, and innovation.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

What You’ll Do:

• Deliver Exceptional Customer Service: Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience.
• Stay Informed: Share information about related parts, promotions, and current automotive trends with our customers.
• Efficient Communication: Handle phone inquiries with expertise, providing detailed price quotes and information.
• Ensure Accuracy: Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction.
• Inventory Management: Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages.
• Order Management: Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries.
• Transaction Processing: Handle retail transactions efficiently, including payments, invoicing, and processing returns.
• Maintain Organization: Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.

Who You Are:

• Automotive Enthusiast: A genuine passion for vehicles, coupled with a strong eagerness to learn about automotive parts and systems. Must stay current with new products and industry updates.
• Detail-Oriented: Excellent attention to detail, with the ability to juggle multiple tasks effectively and efficiently.
• Collaborative Team Player: A proactive contributor who thrives in a fast-paced, dynamic environment, working well with colleagues and customers alike.
• Dependable and Responsible: A strong work ethic with a commitment to punctuality and consistent attendance.
• Education: High School Diploma or equivalent.
• Experience: Previous experience in a dealership or related setting is preferred.