Operations Improvement PPM III - Bus Ops

Posting number: 2025AL25610

Department: MTD - Metro Transit

Division: Bus Operations

Job classification: Transit Project/Program Manager III (C4 : PROTEC17-P&T-MTD)

Posting type: Open & Promotional

Categories: Transportation, Transit, Project Management, Program Management

Summary

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The Bus Operations team has an exciting Career Service opportunity for a Bus Operations Project/Program Manager III. The PPM III role is an opportunity to contribute to Bus Operations and support the delivery of transit as a human right. Bus Operations is undergoing change and growth, both in procedures and culture. A successful candidate will employ strategic and creative thinking through multiple concurrent projects to assist in these changes.
 
Who may apply: 
This position is open to all King County employees and the general public. This recruitment process will be used to fill one (1) career service position.  

Examples of duties

• Lead medium to large operational and organizational improvement projects and programs.
• Support the Bus Operations Strategic Plan, monitoring Plan projects and assisting project leads and teams.
• Develop and implement project management systems and tools for the new Bus Operations Project Management Office 
• Develop and deliver project management training for internal staff assigned to lead and participate in project teams. 
• Develop and track measurable outcome 
• Streamline Bus Operations processes to ensure departmental alignment and consistency throughout the division.

• Represent the division in department and division meetings.
• Assemble, lead, and coordinate the work of project teams. Resolve team or unit disputes.
• Coordinate, review, and report out on your projects or program processes.
• Provide meeting content to internal stakeholders.
• Work in conjunction with departmental staff.
• Plan, deploy, and administer divisional Teams and SharePoint sites.
• Perform other duties that support the team and/or the division in transforming operations and business processes.

Qualifications

To be considered eligible for this role, applicants must possess these minimum qualifications:

• At least 3 years of experience in project or program management including initiating, planning, executing, and closing out projects to achieve specific goals.
• Experience leading a variety of project types and/or acting as team lead; including setting priorities, meeting deadlines, facilitating project team meetings, organizing work assignments, and maintaining strong attention to detail.
• Advanced skills with Microsoft Office, including SharePoint, Excel, Word, and Teams. 

Additional minimum competencies/qualifications include:

• Highly skilled at building rapport and trust quickly with internal and external stakeholders.
• Experience organizing, planning, and executing multiple projects with competing priorities.

• Demonstrated an ability to work collaboratively and successfully with a diverse group of individuals from various positions and backgrounds.
• Ability to work effectively as a team member as well as a lead experience collaborating with others and working independently to achieve goals.
• Ability to think strategically, cultivate relationships, and leverage resources.
• Have a