Vacheron Constantin Boutique Watchmaker - Miami

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

 

Boutique Specialist Watchmaker

Vacheron Constantin | Miami, FL

 

Role Overview

The main purpose of the Boutique Specialist Watchmaker is to provide immediate service to clients entering the Miami Design District Boutique.  This includes providing detailed analysis for the purpose of the repair, being processed at the boutique, without interruption, including all services and components.  In order to achieve this objective, immediate diagnosis to determine the appropriate service that needs to be applied to the following that will need to be performed:

 

• Watches
• Accessories

 

Key Responsibility 1:  Diagnosis/Services

Evaluation of products such as:

• Watches
• Clocks
• Accessories

  

These services will include the following types of calibers:

• Quartz
• Mechanical
• Automatic
• Chronographs
• Complications

 

In Diagnosis the watchmaker must provide precise and concise communication to either the Sales Associate or the Client themselves regarding the servicing of their product being examined under the extreme testing.  The evaluation requires that the following is considered:

• History
• Previous services performed
• Warranty
• Sales
• Intervention
• Product History
• Quality Conquest
• Network Feedback
• Conditions
• Physical Condition
• Functionality
• Movement Tolerances

 

Following outlines, to ensure that products and services are being allocated to the proper locations in a timely fashion:

• Boutique
• Brand-Approved Vendors
• Inter-Network Locations

 

Key Responsibility 2:  Maintenance and Organization of the Workshop

 

Maintenance of tools and Equipment (Watchm