Senior Project Manager - IT

Marcus & Millichap, one of the nation’s leading commercial real estate investment services company (with more than 2,000 investment sales and financing professionals in 80+ offices nationwide and throughout Canada) is seeking a Senior Project Manager to join our IT team.  

Responsibilities

• Ability to wear many Salesforce and PM hats including product owner and power user.
• Manages and facilitates the successful and on-time delivery of multiple projects of varying size.
• Leads requirements workshops and effectively creates agendas and approaches based on the audience and subject matter.
• Creates project plans; monitors and reviews project progress and timelines; identifies and resolves issues to limit risk and manage expectations.
• Oversees day-to-day execution of project implementation. Assists with the planning, tracking, documentation and status updates for the project.
• Tracks Jira projects (Agile and Kanban) and guides development team through stories and tasks to ensure successful iterative delivery of requirements.
• Performs an ongoing review of project status; identifies possible project risks. Recommends and implements risk mitigation solutions as approved and as appropriate.
• Functions proactively and communicates status to stakeholders effectively, with an emphasis on maintaining alignment with executive project sponsors.
• Facilitates requirements gathering and assists with the creation of project deliverables.
• Guides project delivery as an SME.
• Updates and manages project request log and reports on current project status during bi-weekly call.
• Assists in the creation of training documentation.
• Analyzes post-launch end-user issues, proposes comprehensive solutions, and assists in crafting an action plan.

Approach:
• Workload - Manages 2-3 strategic projects and 2-3 tactical projects concurrently. Projects will share foundational architecture and team members.
• Collaboration - Facilitates complex cross-functional collaboration and management, and ensures sponsors and team members understand project objectives, specifications, deliverables, timelines and tasks.
• Change Management – Aligns with team members and stakeholders to manage changes to technical requirements, business requirements and project timeline. Provides input on risk relative to project status.
• Leadership - Exercises steadfast project leadership skills combined with strong business acumen and in-depth analytical skills. Leverages business knowledge and expertise to drive business process improvements.
• Partnership – Creates cohesive team environment with multiple stakeholders at varying leadership levels, and can identify and thoroughly understand those business needs.

Qualifications

• Relishes creation, innovation and overcoming challenges
• Acts with thoughtful urgency
• Solutions oriented with an eye for creative problem solving
• Exceptional collaboration, listening, written and verbal communication skills
• Comfortable working in a fast-paced, results-oriented environment
• Proactive desire to own and drive projects forward through measurable processes and team engagement
• · Positive partner who nurtures and drives for the collective success of project teams
• · Collaborative approach to PM team skills development

Proficiencies:

• Jira Software & Confluence - required
• Microsoft tech stack including Azure DevOps – or similar
• Agile methodologies, scrum processes, and sprint ceremonies
• Techniques and approaches related to the architecture, development, integration, and deployment of project phases
• Functional / technical expertise, business acumen, analysis skills, risk management, delegation skills, critical thinking, and decision-making skills
• Management of large project teams including executive sponsors, business stakeholders, product owners, developers, QA technicians, and end users
• Identification and management of project risks
• 5+ years’ experience in technical project management
• PMP certification or training is preferred but not required
•  Elements.cloud experience a plus


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Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.
Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.  
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