GWCCA DIRECTOR OF FACILITY MANAGEMENT (47185)

Job DetailsJob Location: Atlanta - Atlanta, GA 30313Salary Range: $110,200.00 - $135,000.00 Salary/yearABOUT GEORGIA WORLD CONGRESS CENTER AUTHORITY

Joining GWCCA means helping create moments that matter. We’re a world-class campus seeking passionate people ready to innovate, connect, and make an impact on our community and beyond. Whether front and center or behind the scenes, your work powers the experiences that define events and hospitality in Georgia.

The Georgia World Congress Center Authority (GWCCA) Campus Operations function is responsible for delivering safe, efficient, and exceptional facility operations that support world-class events and guest experiences. Through strong operational oversight, vendor partnerships, and team leadership, Campus Operations ensures the Authority’s facilities are prepared to support events at the highest standards of quality, safety, cleanliness, and operational readiness.

DIRECTOR OF FACILITY MANAGEMENT POSITION SUMMARY 

The Director of Facility Management is responsible for the overall leadership, administration, planning, execution, and continuous improvement of all Facility Management functions across the Georgia World Congress Center Authority campus. The position provides strategic and operational oversight for maintenance operations, engineering services, utilities, infrastructure, life safety systems, preventative maintenance programs, regulatory compliance, capital planning, sustainability initiatives, and facility-related support services.

The Director is responsible for ensuring all facilities, building systems, infrastructure, and assets are maintained safely, efficiently, and in a manner that supports world-class convention, sports, entertainment, and public space operations. The Director serves as a key member of the Campus Operations leadership team and is expected to provide operational accountability, financial stewardship, workforce development, succession planning, and continuous improvement.

DIRECTOR OF FACILITY MANAGEMENT ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership and Administration

Provide overall leadership and administrative direction for the Facility Management Department.
Direct and supervise managers, supervisors, engineers, technicians, skilled trades personnel, and administrative staff.
Develop departmental goals, objectives, key performance indicators (KPIs), and operational standards.
Establish and maintain a culture of accountability, customer service, communication, and continuous improvement.
Conduct regular meetings with management staff and ensure consistent communication throughout the department.
Develop and maintain succession plans for critical positions within the department.
Recruit, hire, train, coach, evaluate, and develop Facility Management personnel.
Ensure managers conduct regular meetings and performance discussions with their teams.
Promote employee engagement, professional development, and workforce planning initiatives.

Facility Maintenance and Infrastructure Management

Direct all maintenance activities associated with HVAC, electrical, plumbing, life safety, roofing, structural, architectural, utility, and building automation systems.
Oversee maintenance and operation of campus infrastructure, parking decks, utility systems, elevators, escalators, and mechanical equipment.
Develop and implement comprehensive preventative maintenance programs for all facilities, equipment, and infrastructure.
Develop long-range maintenance strategies and infrastructure replacement plans.
Ensure facility assets are maintained in compliance with applicable codes, regulations, and industry standards.
Develop and maintain facility condition assessments and asset lifecycle management plans.
Ensure valve mapping, utility identification, and infrastructure documentation are maintained and accessible to staff.
Monitor and address deferred maintenance needs and infrastructure risks.

Budget Management and Financial Oversight

Maintain full responsibility for the Facility Management operating and capital budgets.
Monitor expenditures, labor costs, utility expenses, contracts, and departmental financial performance.
Develop and distribute annual budget preparation templates.
Provide guidance and direction to Facility Management leadership during budget development.
Review departmental budget submissions and ensure alignment with operational priorities.
Submit draft and final budgets to the Accounting Department for review and processing.
Develop, maintain, and update departmental rolling forecasts.
Meet regularly with Accounting and Finance to address financial inquiries and budget-related matters.
Provide direction to Facility Management leadership regarding budget performance, spending expectations, and financial accountability.
Independently utilize Momentus (Ungerboeck) and other financial management systems to monitor budget activity and financial performance.
Review purchase or