Billing Clerk- Medical/Dental

Feather River Tribal Health – Where Purpose Meets Passion

For over four decades, Feather River Tribal Health (FRTH) has been a trusted healthcare home for families throughout the region. Established through the dedication of local tribal communities, FRTH was built on a promise: to provide compassionate, culturally grounded, patient-centered care for all. What began as a small community clinic has grown into a full-service healthcare network committed to wellness, prevention, and the belief that high-quality care should be accessible to everyone.

At FRTH, patients come first, always. Our team is driven by core values of respect, integrity, and cultural humility. We take pride in creating a warm and inclusive environment where every individual is treated with dignity and where employees know their work makes a true difference in the lives of others.

Joining our team means more than starting a job, it means becoming part of a mission. You’ll work alongside passionate, supportive professionals who believe in giving back, strengthening community wellness, and delivering care that honors both the individual and the cultures we serve.

Whether you’re a healthcare provider, clinical support professional, or part of our administrative team, you will have the opportunity to:

• Make a meaningful impact in underserved and tribal communities
• Provide care in a setting where quality, compassion, and cultural respect guide every decision
• Grow your career with ongoing training, mentorship, and advancement opportunities
• Work in a values-driven organization that celebrates collaboration and innovation
• Be part of a workplace where your work truly matters

At Feather River Tribal Health, we don’t just care for patients; we care for people, community, and each other. If you’re looking for a career with purpose, connection, and heart, you’ll find it here.

Join us and help shape the future of community health.

POSITION SUMMARY:

Under the direction of the Billing Supervisor, the duties of this individual include but are not limited to: billing and processing of medical, BHS and dental claims for all payer codes; maintenance of medical, BHS and dental accounts receivable for the organization including posting of payments utilizing an electronic billing system; correcting errors in billing; maintenance of insurance information for patients; patient and insurance refunds, processes payments received electronically and manually; researches denied or unpaid claims.

ESSENTIAL FUNCTIONS:

1. Prepares billings for services provided in the FRTH service departments utilizing a computerized billing system.

2. Transmission of claims electronically as well as manually for payment.

3. Under the direction of the Billing Supervisor, collects payments and answers all billing inquires and coordinates and performs insurance follow-up.

4. Breaks down all patient charges into ethnic and insurance categories.

5. Maintains records of all insurance related regulations, changes and updates.

6. Oversees maintenance of all related billing files.

7. Recommends bad debt accounts for referral to collection agency in a timely manner.

8. Under the direction of the Medical Billing Clerk - Lead, maintains and/or produces a variety of reports used in the tracking and billing of services including an aging report used for follow-up on all claims processed. Prepares monthly billing reports, and accounts pending diagnosis.

9. Corrects and/or researches denied or unpaid claims and resubmits for payment.

10. Performs monthly closing and balancing of billing activities based on schedules set by the Billing Supervisor.

11. Participates in quality improvement activities.

12. Respond and participate to inquiries regarding billing issues both on the phone and in person.

13. Maintains confidentiality in all matters.

14. At the time of hire, each employee will meet with their supervisor to set measurable goals and objectives that are a requirement for the position. These measurables will be monitored by the supervisor and reviewed during the introductory period. They will also be utilized in the annual performance evaluation. The measurables may change from year to year. The supervisor is responsible to notify the employee of any new measurables at the time of the performance review.

ADDITIO