Strategic Account Executive

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Where we Work

 

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

 

About your skills

 

• Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success.
• Coachability: You demonstrate a strong willingness to learn, adapt, and incorporate feedback to enhance strategies and achieve performance targets, fostering continuous personal and professional growth.
• Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success.
• Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process

 

About this role:

Udemy has a track record of hiring top talent. This role is an exciting one for an experienced and excellent Strategic Enterprise Account Executive whereby the successful candidate will get the opportunity to help build out a market for Udemy Business in the EMEA region. The successful candidate will be part of a business that has ambitious growth plans based on current business trajectory. Key to these growth plans will be delivering progressive revenue goals and building out an Enterprise business in the major EMEA markets.

You will have the opportunity to help Enterprise organisations in the region in their quest to train and upskill their employees in this dynamic world. You will report to and work closely with the EMEA Enterprise Sales Director and be a key part of the Udemy for Business EMEA commercial team. The role will be a very interesting one whereby it will require a broad range of skills from relationship building to full sales cycle to cross functional collaboration, and so on. If you are passionate about Enterprise sales, highly successful, passionate about customers, intellectually curious and keen to work for an exciting scale-up business maybe this role is for you?

What you’ll be doing:

• Build out an Enterprise customer base and help ignite the overall region in terms of Revenue growth.

• Help manage the relevant inbound leads through the full sales cycle.

• Ensure a strong and consistent outbound cadence with a view to bringing multiple new Enterprise logos to Udemy.

• Beat revenue and activity targets on a weekly/monthly/quarterly basis.

• Accurately forecast new sales pipelines along with add-on bookings

• Lead the charge in the region and across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating and selling Udemy’s proposition.

• Bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.

• Ensure an outstanding customer experience is achieved

• Analyse the various data points available to determine opportunities within the region.

• Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forwardCollaborate with the leadership team and sales operations to identify strategies, and processes to better achieve revenue goals.

• Develop and execute