Operations Supervisor_Shift 1

Operations Supervisor, Onsite

Allentown, PA

JOB SUMMARY:

Oversees daily manufacturing and warehouse operations, ensuring production targets, quality standards, safety protocols, and strong employee relations. Leads a team, drives continuous improvement, and collaborates across departments to achieve operational excellence. Champions lean manufacturing and maintains compliance with company and regulatory standards.

ESSENTIAL FUNCTIONS:

• Team Leadership & Development

• Process Improvement & Lean Implementation

• Cross-Functional Leadership

• Performance Monitoring & Metrics

• Customer Focus

• Resource Management

• Change Management

• Safey & Compliance

KEY RESPONSIBITIES:

Team Leadership & Development

• Supervise, train, and coach associates to meet goals.

• Plan, monitor, and appraise performance, initiate performance management, coaching, and development.

• Foster a culture of respect, inclusion, engagement, and high performance.

• Guide teams on company policies and regulatory compliance.

• Promote teamwork and career development; resolve employee issues.

Operational Excellence

• Execute production plans and schedules, ensuring timely, accurate order completion.

• Track, analyze, report, and implement corrective actions on key performance indicators (KPIs) such as safety, quality, delivery, productivity, and cost.

• Optimize workflow, resource allocation, and equipment use.

• Oversee inventory control and accurate record-keeping.

• Implement SOPs, lean manufacturing, and 5S/CANDO systems.

• Identify and eliminate waste, bottlenecks, and inefficiencies.

• Collaborate with supply chain, engineering, HR, finance, and other departments.

• Execute Total Productive Maintenance (TPM) within normal working hours, focusing on proactive and preventative maintenance, maximizing equipment effectiveness, eliminating losses and engaging all employees.

• Verify equipment failures, breakdowns and malfunctions. Correct equipment failures and malfunctions within scope.

• Complete or approve e-Maintenance Work Orders.

Safety & Compliance

• Enforce safety policies, OSHA regulations, and maintain sanitary work conditions.

• Conduct safety training; evaluate understanding and competency.

• Lead 5 Why investigations into first aid, injury and near miss incidents.

• Ensure associates attend safety meetings and trainings.

• Champion plant safety and environmental standards (ISO, PPE compliance, etc.).

• Proactively prevent accidents and identify hazards through inspection and audit.

• Implement corrective actions to close safety observations.

• Identify environmental, health, safety, quality and maintenance trends; collaborate with shareholders and track to closure.

• Develop a general understanding of machine and equipment operation, troubleshooting and maintenance in assigned areas.

• Understand local, state, and federal compliance requirements for equipment and processes in assigned areas.

Quality Assurance & Continuous Improvement

• Partner with Quality, Maintenance, and Engineering to resolve issues.

• Ensure adherence to SOPs, customer specs, and ISO/TS standards.

• Lead and participate in Kaizen, Six Sigma, and MDI activities.

• Facilitate process improvement events and execute plans.

• Encourage data-driven problem-solving and innovation.

Communication & Reporting

• Conduct daily team meetings for updates and safety reminders.

• Maintain effective communication within and across teams.

• Track and report production metrics, downtime, labor hours, and inventory discrepancies.

• Prepare and submit daily/weekly reports.

• Report performance and improvement progress to senior management.

• Serve as liaison between production and support teams.

Administrative & Compliance

• Manage overtime, vacation/PTO requests, and attendance compliance, ensuring that schedules are accurate and that payroll is approved on a weekly basis.

• Maintain professionalism and confidentiality.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent (Bachelor’s degree preferred).

• 3–5 years in manufacturin