Senior Product Director – Demand Planning & Inventory Optimization Software

Senior Product Director – Demand Planning & Inventory Optimization Software

Location:  Jacksonville, FL, Highlands Ranch, CO or Remote

We exist to transform our customers and change lives  

Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries.  If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you.  

About the Role:

We are seeking a Senior Product Director to lead the development, execution, and growth of our software solutions focused on Demand Planning.  In this leadership role, you will lead a next-generation software product line that optimizes inventory for distributors and e-commerce companies by aligning their business objectives and inventory operations with customer demand. 

The ideal candidate will have a proven track record in driving product vision, strategy, team leadership and delivery for SaaS platforms solutions. 

Key Responsibilities:

Product Vision & Strategy

• Lead the definition and articulation of a clear, customer-centric product vision for a cloud-native Demand Planning and Inventory Optimization platform.
• Understand market trends and competitive landscape to identify unique value propositions.
• Developing product packaging and licensing to maximize customer value and revenue
• Oversee the development of compelling product narratives that clearly communicate customer value and competitive advantage.

Team Leadership & Development

• Build, lead, and mentor a high-performing product management team, fostering a culture of accountability, collaboration, and continuous learning.
• Champion a customer-obsessed, results-driven, and collaborative culture.
• Lead your team to make data-driven decisions to iterate and improve the product in-market.

Stakeholder & Customer Engagement 

• Collaborate closely with Engineering, Design, Sales, Marketing, Customer Success and key external stakeholders to align priorities and deliver impactful outcomes.
• Engage with customers to gather insights, validate concepts, and build trusted relationships.
• Develop and refine an implementation methodology that enables customers to seamlessly adopt the product into their planning processes.

Core Competencies:

Strategic Thinking and Market Insight

• Proven ability to define and communicate a compelling product vision and roadmap aligned with business goals. 
• Deep understanding of market trends, customer needs, and competitive dynamics, particularly in SaaS, e-commerce, and supply chain domains. 
• Strong analytical mindset with experience using data, customer feedback, and research to inform decisions. 

Leadership & Team Management

• Experience leading cross-functional teams (engineering, design, marketing, sales) to deliver end-to-end product solutions.
• Proven ability to develop and to coach and mentor Product Managers and other team members, fostering professional growth and skill development.
• Adept at aligning executive stakeholders and cross-functional partners around strategic initiatives. 

Execution & Product Delivery 

• Expertise in balancing long-term strategy with short-term execution priorities. 
• Proficient in agile and lean product development methodologies. 
• Strong risk management skills with the ability to adapt strategies in dynamic environments. 

Communication & Influence

• Excellent communicator with the ability to engage effectively with customers, executives, and partners. 
• Strong storytelling skills to convey product vision and value. 
• Experienced in negotiation and conflict resolution, with a focus on collaborative outcomes. 
• Ability to recruit and collaborate with customers in beta programs that provide necessary early-stage product feedback

Domain Experience

• Background with B2B SaaS, including licensing models and cloud deployment.
• In-depth knowledge of supply chain operations.
• Experience with inventory optimization, and demand forecasting is a plus.
• Familiarity with AI/ML applications in predictive analytics and