Jobs and Careers

Financial Operations Analyst

United Statesfull_timeVerifiedPosted 7 Apr 2026

About the role

About Grid

Today’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more.

Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office!

The Role

We are hiring our first dedicated Financial Operations professional. You will own reconciliation from day one, building the processes, controls, and tooling that ensure every dollar moving through our platform is accounted for. From there, you will expand into payment operations, treasury, collections, disputes, and financial reporting as the company scales.

This role is equal parts hands-on executor and process builder. You will not inherit a playbook. You will write it. The right person is a seasoned individual contributor who is energized by ownership, comfortable operating without a team beneath them, and ready to grow with the function.

The Team

We're focused on serving our users above all else all while building a robust business. To this end, Grid's team members experience high levels of autonomy and ownership, and as a company we value curiosity, learning and growth.

At Grid, you'll be surrounded by a team that is motivated, mission-driven and pragmatic.

What You'll Own

Reconciliation

Reconcile internal ledger records against payment processor statements, bank partner records, and ACH processor reports on a daily and monthly basis
Identify, investigate, and resolve breaks across disbursement and repayment flows, including ACH and card
Build scalable reconciliation processes and controls, including documentation, exception workflows, and tooling
Partner with Engineering to ensure transaction data integrity and support ledger design decisions

Payment Operations

Monitor outbound disbursement and inbound repayment volumes, success rates, and failure trends across all payment rails
Own exception handling for failed, reversed, or disputed transactions
Serve as the day-to-day operational point of contact with payment processors and our bank partner
Support network compliance monitoring, track fines or penalties, and coordinate on escalations with external partners

Collections and Recovery

Monitor the automated repayment lifecycle and flag exceptions that require manual intervention
Track and manage charge-off processes
Coordinate with third-party collection partners as needed
Work with Engineering and Risk to improve repayment success rates over time

Customer Disputes

Manage the end-to-end process for Reg E dispute obligations, including intake, investigation, and resolution within regulatory timelines
Handle ACH unauthorized return defense and card network chargebacks
Maintain documentation and reporting to support audit and compliance requirements

Treasury and Cash Management

Track and manage the daily cash position across funding accounts
Monitor reserve obligations and funding account balances
Contribute to liquidity forecasting as advance volume grows
Support future credit facility draws and related reporting as the capital structure evolves

Financial Reporting and Accounting

Support month-end close processes and general ledger maintenance
Contribute to financial reporting for bank partners, investors, and the board of directors
Assist with revenue recognition and loss provisioning (CECL) as the accounting function matures

Vendor and Bank Partner Management

Serve as the primary operational contact for key vendors and partners, including our bank partner, payment processors, ACH provider, identity verification provider, and bank linking provider
Manage day-to-day relationship logistics, including issue escalation, reporting requirements, and contract obligations
Coordinate across vendors when transaction issues span multiple providers