Cloud Services Regional Manager for Americas

R10090872 Cloud Services Regional Manager for Americas (Open)

Location:

Radnor, PA (Airgas HO) - ManagementHouston, TX (HO) - Digital & IT - Hub

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Air Liquide we RESPECT, HONOR and VALUE diversity.

Air Liquide is hiring for a Cloud Services Regional Manager in Houston, TX.

We are looking for you!
 

Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start on the first day of employment.

Recruiter: Brittany | brittany.johnson@airliquide.com

The Regional Manager serves as a strategic function providing business proximity for the Americas region. The primary focus of this role is stakeholder engagement for Cloud Services, managing finance and day-to-day operations, in interactions with Global Digital Delivery Services (GDDS), and overseeing regional operations in coordination with Managed Service Providers (MSPs).

Job Responsibilities:

• ​Manage Business Relationships: Conduct Operation Service Reviews, manage business escalations, and define business priorities and expectations.

• Manage Day-to-Day Delivery & Operations: Ensure operations align with global standards, including daily incident and delivery management. Directly manage the relationship with the Managed Service Provider (Accenture) and Level 3 GDDS experts.

• Team Leadership: Oversee the AME regional team, which includes Service Delivery Managers, Solution Delivery Architects, Product Architects (e.g., Citrix), and Demand Managers.

• Project Deployment: Lead the deployment of local or global IT projects specifically for the Americas region.

• Strategic Alignment: Support the implementation of service and technical roadmaps based on business priorities, and advocate for automation processes.

• Demand Management: Handle DMND (Demand) management specifically for the AME region.

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Are you a MATCH?

Required Qualifications

• Bachelor’s Degree: Required in Computer Science, Information Technology, Business Administration, or a related field.

• Advanced Degree: An MBA or Master’s in Information Systems is highly preferred, given the strategic and financial management requirements of the role.  

• Cloud Infrastructure: Minimum of 8–10 years of experience in IT infrastructure, with at least 5 years specifically focused on managing Cloud Services (IaaS/PaaS/SaaS).

• Specialized Knowledge: Proven understanding of regional technical architectures, such as Public Cloud, Citrix or virtualized environments.

• Managed Services (MSP) Oversight: Demonstrated experience managing large-scale global vendors (e.g., Accenture) and Level 3 support teams.

• Project Governance: Extensive experience leading global IT project deployments within a complex corporate environment.

Preferred Qualifications:

• Prior industrial gas experience.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with com