2nd Shift Outbound Operations Manager

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

The anticipated salary range is $100,000 - $110,000. Pay will be based on experience

*This is a 2nd shift position with a start time 4pm.* 

Job Summary

Coordinates and leads Distribution Center operations activities, including outbound, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives. 

Core Responsibilities 

• Directs all PM operations activities and teammates within a small or medium-sized (based on revenue, complexity, headcount) Distribution Center (DC), or multiple functions within a large-sized DC. 

• Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate performance feedback, individual performance feedback, and corrective actions where needed. 

• Works with Operations leadership to develop and execute initiatives to improve DC metrics that drive financial performance. 

• Reviews and approves appropriate DC or functions’ expenses, and makes capital recommendations where appropriate. 

• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover. 

• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed. 

• Implements the conversion of new customers at the DC to ensure successful implementation of new business 

• Enforces DC adherence to company developed SOP’s / WI’s for warehouse management and transportation. 

• Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency. 

• Oversees DC or functions’ succession planning, identifying, attracting, developing, coaching, and retaining talent. 

• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations. 

Qualifying Experience 

• Bachelor’s degree required 

• 9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry 

• Previous supervisory, leadership, planning, communication, organization, and people motivation experience highly preferred 

• Or any combination of relevant education and experience to meet the above requirements 

• Supply chain management, logistics, distribution, and/or warehouse management.