Field Service Tech - Mining Equipment (42466)

Field Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With our training, the Field Service Technician helps Arnold keep that standing.


Essential Job Functions

• Repairing and maintaining construction equipment
• Travel to various job sites
• Class A
• Disassemble, clean, and reassemble all construction equipment
• Follow specifications and procedures in service manuals and select the designated tools
• Measure and identify parts and components for reusability or replacement, ordering new parts as required
• Use all test and diagnostic equipment available to adjust machines and systems
• Make warranty recommendations and reports in representation of a prime product
• Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
• Guide/supervise subordinates in the repair of machinery equipment
• Practice all good housekeeping and safety measures and procedures
• Complete service reports in the English Language
• Assist in the parts ordering process
• Process warranty work orders
• Process revenue field service work orders, obtain purchase orders from customers
• Open and close Work Orders
• Take phone calls for service jobs
• Communicate the job status, progress, and/or problems to the customer
• Complete special projects as needed

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes, helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing In and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
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