Recreation Facility Specialist

JOB LOCATION

2390 Havana St Aurora, Colorado 80010-1229

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

The deadline to submit applications is August 30, 2026. Please note that the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis; as soon as we determine that we have a qualified pool of applicants, this position may close quickly and without notice. 

The hiring rate for this role is $23.56 - $29.45/hour.

Salary to be commensurate with experience. 

Position and Department Overview:

The City of Aurora's Parks, Recreation and Open Space (PROS) Department's mission is to encourage active lifestyles and create healthy environments for people, nature and community. 

The award-winning operation consists of seven divisions (Golf, Open Space and Natural Resources, Parks Operations, Planning, Design and Construction, Recreation, Business Services and Communications) that collectively manage more than 8,000 acres of open space, 100+ parks, 180+ athletic fields, over 100 miles of trails, three nature centers, two reservoirs, five recreation centers, five golf courses, indoor and outdoor aquatic facilities and one of Colorado's largest municipal urban forestry programs. 

Aurora PROS is committed to delivering exceptional public service while being responsible stewards of its diverse system of parks, programs, natural resources and amenities that enhance the daily quality of life for Aurora residents.

The Recreation Facility Specialist is engaged through challenging assignments, opportunities to grow programs according to the needs and desires of the Citizens of Aurora, and the ability to grow valuable, lasting relationships in a dynamic work environment.

Under direction, monitors facility operations and may take on supervisor duties for the shift. Areas of responsibility include, but are not limited to, front desk operations, sports, fitness, facility rentals, aquatics, concession operations, recreation classes, cultural activities, enrichment programs and services, special events, facility operations and rentals, custodial services, and customer and business services, as well as facility management. Hires, trains, evaluates, and supervises variable-hour staff; and performs related work as required.

Responsible for overseeing the work of variable hour staff. Assists supervisor with facility and custodial operations, programs, services, and activities of program areas affiliated facilities to maximize service delivery to the community. Performance requires the use of independence, initiative, and discretion.

PRIMARY DUTIES & RESPONSIBILITIES

• Leads by example to ensure excellent customer service for all customers at the recreation center and participants in the City of Aurora programs by maintaining high customer service standards for staff and ensuring a high level of accountability to meet those expectations
• Monitors, and supervises, when assigned supervisor for the shift, the operations of assigned recreation program areas and facility operations
• Ensures front desk facility staff are proficient in the city’s current registration software
• Oversees the activities of variable hour staff and volunteers; trains, directs, and monitors staff duties
• Maintains communications and effective working relationships with employees, vendors, contractors,