Information Analyst- Consumer Insider Risk

Work Location:

Portland, Maine, United States of America

Hours:

40

Pay Details:

$58,760 - $88,400 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control

Job Description:

The Information Analyst - Consumer Insider Risk provides a range of business information management functions to support Consumer Insider Risk and Performance Integrity data and analytics. Works under general guidance of other senior team members in partnership with subject matter experts to design, develop and support business information management solutions for the department. Responsible for team's case log management including, data integrity, case assignment & workflow, database enhancements, and daily reporting.

• Responsible for daily case log database production routines
• Effectively monitors case log data integrity and escalates concerns
• Acts as gatekeeper throughout case workflow lifecycle
• Tracks case trending and escalates anomalies that are outside of standard thresholds
• New database development as needed
• Maintains procedures and data dictionary documents
• Manages PI Team Mailboxes
• Reconciles data from other investigative units
• Assists in compiling metrics for reporting and commentary
• Ability to data mine and overlay supplemental information to existing data routines for analysis
• Ability to work independently
   

Depth & Scope:

• Experienced working professional role providing specialized services, advisory or processes/program support within their own area of specialty
• Requires business experience, conceptual and practical knowledge of own specialty and knowledge of broader related areas
• Accountable for own work and acts as an escalation point or knowledge resource for others
• Leads projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs
• Works within broad guidelines/policies and independently performs tasks from end-to-end
• Solves moderately complex problems by taking a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Conveys business context when providing guidance within field of specialty to internal or external stakeholders
• Identifies and leads problem resolution

Education & Experience:

• Undergraduate degree preferred
• Broad knowledge of business and risk and control environment
• 4+ years of relevant experience
• Solid knowledge of governance, risk and control procedures, strategies & tactics
• Knowledge of current and emerging trends
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
• Ability to process and handle confidential information with discretion

Customer Accountabilities:

• Provides specialized business governance and control related advice/support to management/leadership and respective teams for area(s) of specialization
• Leads on the implementation of governance and control initiatives in support of the overall business/function strategy
• Manages a set of business governance and control work activities requiring coordination across multiple areas
• Reviews processes and controls and connects the dots across issues and control deficiencies in order to increase standardization of solutions, processes and controls