Customer Support Rep.

CGS is seeking Customer Service Representatives! Join our team! 

* Must have PC with good internet connection!

Job Duties: 

• Answer incoming customer inquiries 
• Document a customer’s conversation during a call
• Engage with clients in a friendly and professional manner while actively listening to their concerns 
• Offer support and information to customers in accordance with the company's policies and call guidelines.  
• Other duties as requested 

Job Qualifications:

• 1-3 years Customer Service experience
• High School Diploma (or equivalent) and willingness to learn through on the job training
• Experience using or supporting Microsoft Windows and PC hardware
• Demonstrates strong verbal, written, and listening skills
• Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics
• Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction

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