Manager, Ad Contract Solutions & Policy

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

 

The Revenue Operations Team at Roku is seeking a strategic and detail-oriented Manager, Ad Contracts Solutions & Policy, to oversee and optimize advertising policy, deal operations, and go-to-market (GTM) operations. In this role, you will act as the lead decision-maker and program manager for all aspects of ad policy, product exceptions and deal operations across Roku's fast-growing advertising business. You'll work cross-functionally with Sales, Legal, Client Services, Product Strategy, and more to ensure operational integrity and scalable processes that support innovation, compliance, and revenue growth. You will also be responsible for managing and mentoring a team dedicated to the advertising deal review and approval process. This role will report into the Senior Manager, Ad Contract Solutions & Policy.

For California Only - The estimated annual salary for this position is between $134,000 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

 

What you’ll be doing

Roku Advertising Policy Leadership:

• Serve as the principal policy lead across Sensitive Ad Category, Operational , and Creative Policy.
• Drive the creation and evolution of Roku’s advertising policy business rules and guidelines.
• Maintain and refresh policy documentation, ensuring clarity, accessibility and alignment across teams.
• Partner with Product Strategy to ensure policy compliance across new and existing advertising products.
• Lead cross-functional alignment and training with Legal, Product Monetization, Ad Ops and Marketing teams on ad policy and compliance.

Custom Advertising Product Exception Management:

• Project manage high-revenue, non-standard sales requests requiring advertising policy or product exceptions.
• Facilitate stakeholder reviews, ensuring deliverables are provided in a timely manner and adhere to defined SLA’s.
• Prepare and present high ‘risk and reward’ exception cases to the Display Executive Committee.
• Conduct quarterly analysis of exception trends and provide actionable insights and GTM recommendations to streamline recurring requests.

Go-To-Market (GTM) Support for New Ad Products:

• Manage intake and processing of new and modified ad product GTM requests from the Product and Sponsorships Teams.
• Collaborate with Business Automation to ensure GTM requests align with current systems, architecture and reporting.

Operational Deal Review & Approval Oversight:

• Oversee the Salesforce-based review and approval process for Final and Deal Revision approvals.
• Troubleshoot workflow issues in partnership with Platform and Client Services to maintain quarter-close efficiency.
• Provide direct support and management for associate-level employees who directly oversee the review and signature process

Operational Workflow & Process Improvement:

• Lead continuous improvement initiatives across policy, deal operations and GTM workflows. 

 

 

We’re Excited if you have

• Enthusiasm for working in a collaborative Ad Sales team environment.
• A positive attitude when handling day-to-day tasks.
• An eye for process and ability to identify areas where we can improve.
• Strong problem-solving and multitasking abilities with willingness to help others.
• Demonstrates strong instincts for creative problem solving and operational flexibility when needed
• Excellent verbal and written communication skills.
• 5–8 year