Business Systems Analyst II

 Requisition ID:                       61174                          Title: Business Systems Analyst II Division: Arthrex, Inc. (US01) Location: Ave Maria, FL

 

 

 

 

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are actively seeking a highly motivated and detail-oriented Business Systems Analyst II to work closely with our cross-functional corporate and manufacturing teams to facilitate process improvements, as well as design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications. The ideal candidate will possess strong communication, time management, and analytical skills, have a keen eye for detail, and be able to demonstrate advanced proficiency in Microsoft Word when creating and maintaining detailed work instructions and other documentation containing detailed procedural content. This role is expected to serve as a liaison between stakeholders, including management, IT, and operational teams, to gather requirements, analyze processes, and present findings and recommendations to various audiences. The ability to work independently and collaboratively in a fast-paced environment, as well as having a strong, proactive work ethic, is essential to being successful in this role. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

 

 

Main Objective:

Responsible for facilitating process improvements, as well as designing and/or configuring, analyzing, implementing, testing, and maintaining the organization’s on-premise and cloud computing applications.

 

 

Essential Duties and Responsibilities:

• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):

- Access administration and user onboarding.

- Issue resolution, patching, and performance monitoring.

- Reliability, backup, disaster recovery, and business continuity.

- Monitor system logs for unusual activity and escalate or makes recommendations for resolution.

- Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.

• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.

 

Additional Duties & Responsibilities

• Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).

• Expected to gain and demonstrate knowledge of assigned Arthrex software application(s).

• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.