Hospitality Services

Atria Physician Practice New York PC is currently seeking a Hospitality Services professional to join our team. As a member of the Atria organization, you'll be part of a movement to improve the quality of life and prolong healthy living. Atria Institute delivers rigorous and personalized preventive care, our Health Collaborative invests in proven interventions and disseminates critical health information at no cost, and the Academy of Science & Medicine brings together experts from around the world to freely share best-in-class knowledge with doctors and the public. Our mission is to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventive health care. You'll join a team of experts, leveraging leading-edge technology, implementing advanced research into our care, and ensuring our members receive the world-class treatment they deserve. As a Hospitality Services professional, you'll play an integral role in delivering high-quality care to our patients.

Summary: The support team is a vital point of contact between members and the Atria team, providing a warm and thoughtful experience to members while executing tasks to the highest standard. Team members are dedicated to genuine hospitality and contributing to a culture of thoughtful care and longevity, helping to build long lasting relationships with both members and colleagues. The hourly rate for this position is $33.60 per hour.

Responsibilities

• Provide graceful and efficient food and beverage service, including proper steps of service and discreet table and suite maintenance.
• Accurately and consistently preparing all of our food and beverage offerings with beautiful presentation
• Ensure all service stations are stocked, organized, and supplies are accessible to the Kitchen and Service teams
• Execute setup, breakdown, and any additional day to day needs for service opening, service transitions, and service closing to ensure a smooth and successfully run member experience.
• Maintain the high standards of cleanliness and proper appearance throughout all areas of the Institute, including member-facing areas as well as the kitchen and hospitality storage areas.
• Communicate effectively with all members of the medical and hospitality teams at all times.
• Actively cultivate and maintain strong, caring relationships with members, vendors, staff, and neighboring businesses.
• Ability to maintain an agile demeanor and calm under pressure; in this fast-paced environment, the ideal candidate will be able to adapt quickly to dynamic situations with a positive attitude and provide exceptional service to our members.
• Assist with china, glass and silverware: appropriate stock levels, inventory and condition.
• Support housekeeping team with maintenance of member spaces, including removal of dishes, member attire, linens, towels and trash.

Requirements

• High School Diploma or equivalent
• 3+ years in the hospitality service industry, preferably in fine dining
• Required to become familiar with the menu, and standard operational procedures for the institute
• Must maintain high standards of personal appearance and grooming standards, which includes wearing the assigned uniform
• The ability to understand member requests, ask questions and ensure members satisfaction with sufficient English skills is required
• Must be able to work at a fast-pace for several hours at a time
• Thrives a fast-paced, start-up environment

Benefits

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, paid by Atria
• Time to give back and make an impact in underserved communities
• Clinic Family Days that are scheduled throughout the year so your family may share the wealth of our clinician expertise and state-of-the-art technology services