Temporary Office Assistant - Locks and Keys (UTEMPS)

Job Posting Title:

Temporary Office Assistant - Locks and Keys (UTEMPS)

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Hiring Department:

UTemp Pool

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

35

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Sep 30, 2024

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Only competitive applicants selected will be contacted and provided with instructions on the continued application process. This temporary assignment may be filled at any time.  Please no phone calls or emails. The projected end date for this assignment is September 30, 2024. This assignment will be benefits-eligible.

Purpose

 This position aims to provide customer service to clients on the phone, filling key requests that come in through DocuSign and at our walk-up Customer Service trailer and taking care of any filing pertaining to these key requests.

Responsibilities

• Preparing and Issuing keys to UT Staff, Faculty, and Students. Processing returned keys from UT Staff, Faculty, and Students. Answering department phone lines, fielding questions, forwarding calls, and taking messages for staff.

• Processing keys returned by mail. Filing key request forms and clearing out files of obsolete records.

Required Qualifications

High school grad OR GED. Excellent customer service skills. Typing with a high degree of accuracy <30 wpm. Knowledge of standard filing systems. Average experience and knowledge of using computers/printers and office software. Good phone and email etiquette. Regular and punctual attendance. Team player.

Preferred Qualifications

High school grad OR GED. Excellent customer service skills. Typing with a high degree of accuracy <30 wpm. Knowledge of standard filing systems. Average experience and knowledge of using computers/printers and office software. Good phone and email etiquette. Regular and punctual attendance. Team player.

Hourly Rate

$19.00

Working Conditions

• Attire: Business Casual

• We adhere to the Facilities Services Uniform, Dress, and Appearance policy in our workplace. Our dress code is business casual, and jeans are allowed as long as they are clean and without any rips or tears. It is the responsibility of all Facilities Services employees to dress appropriately throughout the workday. At the start of each shift, clothing should be clean and free of any obvious patches, tattered edges, or tears. Additionally, attire should be modest and not cause any distractions or disruptions in the work environment.

Work Shift

• Hours per week - 35

• The work schedule is from 8:00 a.m. to 3:30 p.m.

• Please note that the assignment may be extended as needed.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibili