Principal Technical Program Manager

The ideal candidate is a proactive problem solver who can anticipate risks, remove obstacles
before they impact delivery, and leverage emerging AI technologies to drive efficiency,
productivity, and business outcomes at scale. The successful candidate will demonstrate a
strong data-driven mindset, using metrics and insights to guide decisions, and possess
exceptional ability to influence without authority, driving alignment and execution across
diverse stakeholder groups in a highly matrixed environment.

Key Responsibilities:

• Lead and deliver large, complex, cross-functional programs from concept through execution and operationalization.
• Define program strategy, scope, milestones, success metrics, and governance frameworks.
• Drive alignment across engineering, product management, architecture, security, operations, and executive leadership teams.
• Manage interdependencies across multiple workstreams, ensuring timely execution and delivery.
• Partner with engineering and architecture teams to drive cloud transformation initiatives and modernization programs.
• Facilitate technical decision-making and architecture reviews to ensure scalable, resilient, and cost-effective solutions.
• Identify opportunities to leverage AI, machine learning, automation, and generative AI technologies to improve operational efficiency and productivity.
• Build strong relationships across all levels of the organization, including executives, technical leaders, business stakeholders, and external partners.
• Influence decision-making across engineering, product, operations, and executive leadership teams without direct reporting authority.
• Anticipate bottlenecks, dependencies, resource constraints, and organizational challenges before they impact program outcomes.
• Lead resolution of complex technical and organizational issues.
• Establish and monitor program metrics, KPIs, and operational dashboards to measure progress, identify trends, and drive informed decision-making.
• Utilize quantitative and qualitative data to assess risks, optimize resource allocation, prioritize initiatives, and improve program outcomes.
• Drive a culture of accountability and continuous improvement through measurement, reporting, and actionable insights.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field.
• 10+ years of technical program management experience leading large-scale enterprise programs.
• Proven experience delivering complex cross-functional initiatives involving multiple engineering organizations.
• Strong understanding of cloud architecture principles, distributed systems, infrastructure, networking, security, and cloud operations.
• Demonstrated experience driving cloud transformation, migration, modernization, or platform initiatives.
• Experience leveraging AI, automation, and generative AI technologies to improve operational efficiency and business outcomes.
• Exceptional written, verbal, and executive communication skills.
• Strong stakeholder management skills with the ability to influence across all organizational levels.
• Demonstrated ability to use a data-driven approach to program management, leveraging metrics, KPIs, operational insights, and analytics to drive decision-making.
• Proven ability to influence without direct authority across highly matrixes organizations.
• Demonstrated ability to anticipate risks, identify bottlenecks, and proactively drive mitigation strategies.
• Strong analytical, technical problem-solving, and decision-making capabilities.
• Experience presenting to executive leadership and driving strategic alignment.

Preferred Qualifications:  

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• Experience with