Warehouse Lead

 

 

Owens Corning is investing in excess of $200 million to transform our Kansas City Fiberglass Insulation Plant—adding jobs, expanding capabilities, and shaping the future of manufacturing at a facility that has been a cornerstone of building products production for 80 years. We’re looking for a Warehouse Lead who thrives on challenges, inspires teams, and delivers results that matter.

 

PURPOSE OF THE JOB

The Warehouse Lead is a Senior site leader responsible for the safe, compliant, and efficient operation of all warehousing, yard, and internal transportation activities supporting the Kansas City manufacturing facility.

This role has end-to-end ownership of finished goods, inbound and outbound logistics; production confirmations; and warehouse capacity and storage optimization.

The Warehouse Lead is a core member of the plant leadership team with full accountability for Safety, Quality, Delivery, and Cost performance.

 

Reports to: Plant Leader

 

Span of Control: Directly leads approximately 45–55 unionized hourly employees across a 24/7, four-shift operation,  end-of-line production confirmation teams, 3rd party shuttle drivers and spotters, and the offsite main warehouse.

 

What You’ll Do 

Key Responsibilities:

• Adheres to, and continuously improves, all plant and position-specific safety policies, procedures, and standards
• Ensures a safe, clean and environmentally compliant work environment and builds a culture where safety is a value.
• Own all shipping, receiving, inventory management, yard and trailer control, and internal shuttle operations.
• Ensure accurate and timely production confirmations from manufacturing into finished goods inventory.
• Lead hold-tag governance and ensure correct disposition of nonconforming material.
• Optimize warehouse capacity and storage based on demand cycles, labor availability, and safety requirements.
• Drive continuous improvement of warehouse processes, layouts, systems, and standard work.
• Coordinate inspection and maintenance of forklifts, docks, trailers, IT equipment, and facilities.
• Approve and manage third-party service agreements including spotter services, equipment rentals, temporary labor, additional warehouse leases, and maintenance contracts.

Customer and Service Ownership

• Accountable for customer-facing performance including service index results such as order accuracy, on-time loading, and complaint-free orders.
• Proactively manage service exceptions and ensure adherence to customer-specific service stipulations and special loading or order instructions.
• Build customer intimacy through reliable execution, rapid issue resolution, and transparent communication with Sales, Customer Service, and Transportation partners.

Cross-Functional Leadership

• Actively lead safety and quality improvement efforts in partnership with EHS and Quality.
• Coordinate daily production and shipping alignment meetings with Manufacturing Operations and Supply Chain Planning.
• Support labor relations & ensure compliance across two bargaining units.
• Investigate service exception reviews and communicate results and corrective actions to Plant Operations, Customer Service, Sales, Warehouse, and Transportation as applicable.
• Participate in S&OP and demand planning cadences with Supply Chain and material planning.
• Lead inventory reconciliation and controls process with Finance and plant leadership.
• Ensure carrier performance and freight strategy reviews with Transportation sourcing and carriers.

Financial Responsibility

• Manage warehouse labor budgets, staffing plans, and overtime approvals.
• Accountable for detention, demurrage, accessorial costs, and inventory write-offs, including root cause and prevention.
• Develop capital requests and cost-justified improvement initiatives with clear ROI and payback.

People Leadership and Development

• Foster a culture of safety, engagement, an