Chief of Staff to CEO

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
• 75% of clients who report improvement in their depression see improvement within 60 days.  
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

The Chief of Staff (CoS) to the CEO is one of the most high-impact, high-visibility positions at Cerebral. As an extension of our CEO, the CoS is responsible for liaising between different departments, representing the CEO in cross-functional meetings and external meetings, establishing key strategic priorities in partnership with the leadership team, and leading the march towards operational excellence and execution.

This position reports to the CEO, Dr. David Mou.

Who you are:

• Versatile problem-solver. Confident working in a remote, high-autonomy, and fast-paced environment
• Hold a Master’s or other advanced degree
• Excellent written and verbal communication skills
• Able to work strategically and collaboratively with senior leaders, external partners, and staff at all levels
• Self-starter with a demonstrated history of taking ownership of projects, leading others, driving change in an organization, and building toward short- and long-term goals
• Enjoy systematically and analytically breaking down complex problems into actionable recommendations
• Interest and ability in leading special projects and initiatives by the request of the CEO
• Experience in startups (digital health, health tech), private equity, venture capital, investment banking, or consulting is preferred

How your skills and passion will come to life at Cerebral:

• Keep a pulse on the organization, needs, and opportunities and keep the CEO informed on key happenings, opportunities, or risk areas as they arise
• Liaise with the organization and be the voice of the CEO in internal meetings. This includes ensuring that company priorities are effectively communicated and that key decisions and takeaways make it back to the CEO. A primary responsibility for his CoS will be liaising between departments across Cerebral
• This CoS can expect to be a right hand to the CEO. This involves engaging in strategic “white-boarding” discussions with the CEO about the critical and immediate needs of the business, long-term road mapping, and support for key company communications, talking points, and management
• You can expect to be called upon to make recommendations on key projects, or support with operationalizing the next steps for prompt delivery 
• Be the voice of the CEO in external meetings. This requires the ability to confidently convey details about Cerebral’s core focus areas, mission/vision, and the specific ways in which we focus on and prioritize clinical outcomes
• Create strategic external content that communicates our mission and priorities (advisor and board decks, overviews of our clinical systems, com