Public Services Assistant

Salary/Position Classification

• $15.00 hourly, Non-Exempt (Eligible for overtime)
• 10-12 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefitted position. Only UND students who have accepted a Federal Work Study (FWS) Financial Aid Offer are eligible to be hired into this position. 

Work at the Ask Us Desk in Chester Fritz Library, a busy, customer-service centered environment where staff promote and support use of library collections, services and spaces by all members of our community. Available hours are 7 days/week in Fall and Spring, including evenings and nights. Higher hourly salary is available for later hours. We are looking for friendly, flexible students who enjoy working with others and are willing to learn.

Duties & Responsibilities

• Answer wayfinding questions and assist in basic reference support in-person and via phone
• Computer/ technology support
• Promote library resources and services
• Help plan and support library events and outreach
• Continuously learn through trainings and meetings
• Other projects as assigned

Required Competencies

• Demonstrated accountability
• Be motivated
• Customer service ethics
• Attention to detail
• Interpersonal communication skills in teams and independent projects
  
  

Minimum Requirements

• Applicants must be current UND students (any discipline) and enrolled at UND for the Fall 2025 semester.
• Must have an accepted Federal Work Study award.
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Demonstrated ability to communicate information and ideas so others will understand
• Demonstrated ability to work in a team environment

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
• Resume
• Cover Letter with Class Schedule included

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

The Chester Fritz Library strives to create an accessible and inclusive workplace. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes, as well as to perform essential job functions.