Technical Product Manager III

Position Title:

Technical Product Manager III

Department:

Software Development & Operations

Corporate Area:

Technology & Operations

Status:

Regular, Full time Exempt

Manager Title:

VP, Software Development and Operations

Position Overview:

The Technical Product Manager III focus is to streamline end-to-end technology approaches and delivery processes across four business verticals in alignment while providing subject matter expertise and hands-on delivery of data capture, curation, consumption of and delivery to data pipelines. This role coordinates between T&O departments to standardize information management products and data services to facilitate access to PBS’s high-value data catalogue. This role will marshal a REST API onboarding program.

In all work, they use experience and judgment to solve problems, make informed decisions, forecast efficiency-based improvements, and take ownership of outcomes.

Key responsibilities will include, but are not limited to:

Product Definition

• Defines, documents, and communicates products’ nature and scope, vision, and value proposition in collaboration with stakeholder-solicited business cases balanced with business P&L, internal goals, and economic viability perspectives.

• Defines and establishes KPIs associated with product, in collaboration with a highly complex stakeholder group.

Roadmap Management

• Develops and maintains product strategy, vision and roadmap that aligns with the architecture and technology direction, consistent with enterprise priorities as agreed with product-line management.

• Responsible for gathering, analyzing, and prioritizing key roadmap inputs, from product backlogs to steering group input.

• Solicits information on organization’s direction, goals and strategies to inform development of product strategy and to validate key technical decisions, findings and solutions.

• Works with Product Line Manager and all levels of organization to facilitate IT investment decision making.

Discovery and Design

• In collaboration with T&O technical internal teams, establish technologies, tools and processes that can move the organization towards Continuous Integration.

• Leads deep architectural discussions to build confidence and ensure customer success when building new solutions and migrating existing data applications.

• Promotes decisions and recommendations for product strategy that are clearly linked to organization business growth governed by a deep understanding of PBS financial and resource drivers.

• Facilitates capability-oriented and emerging development technology selections.

• Translates product strategy into agile stories and release schedules for prototype construction and final product development.

• Structures REST API endpoints and microservices into correct models meaningful to consumers and IT. 

• Responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of high-value records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.

Product Delivery

• Facilitates software development and delivery processes for all IKM products and services across T&O technical internal teams in collaboration with IKM engineers, Infrastructure and Operations teams, and third tier user support.

• Invest time to coach IKM engineers to refine their capabilities and close skill gaps.

• Coordinate requirements across T&O technical internal teams in support of telemetry, performance, reliability, resilience, security and compliance.

• Proactively addresses and resolves issues that arise among products and platforms in a way that balances product and organizational goals.

• Supports planned and unplanned service outages and maintenance windows.

Requirements for success:

• At least 7 years of relevant experience in information management. This includes at least 2 years of leadership experience. 

• Experience with product management and the product development life cycle within a technology organization.

• Rest API definition, microservice definition, Data pipeline modelling and process modelling experience.

• Bachelor’s Information Science and Technology, Business Administration, Computer Science or a related discipline, or equivalent work experience