Associate Director, Business Insights and Analytics

Come and Save Lives with Us!

SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases.  We have over 470 employees in 16 countries and a group revenue in excess of €350m. ($382m USD)

 

Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose is supported by our 4 key values:

• We make patients our priority
• We act with integrity and accountability        
• We work together as one team         
• We look for better ways forward       

Broad Overview 

This individual will have a focus on SERB’s Emergency Medicine Business Unit, reporting into SERB’s Sr. Director of Commercial Operations. This individual is expected to work out of our Conshohocken, PA office on a hybrid schedule.  

 

As the Associate Director, Business Insights & Analytics, some of your responsibilities  
will include:  

KPI Development and Performance Tracking: 

• Develop, monitor, and report on key performance indicators (KPIs) for sales force effectiveness. 

• Implement performance scorecards, including segmentation and targeting alignment for all brands. 

• Track performance against established goals throughout the year to ensure strategic alignment. 

 

Sales Force Effectiveness Collaboration: 

• Partner on initiatives related to sales force sizing, alignment, and incentive compensation strategies. 

• Analyse sales force performance metrics to identify areas for improvement. 

• Ensure alignment between sales strategies and overall business goals. 

 

Data Analysis and Reporting: 

• Build a sustainable and efficient business analytics process to support the commercial organization 

• Conduct ad hoc and routine analyses using third-party and internal data (e.g., call activity, chargebacks, DDD, 867) to determine product trends, key opportunities and address critical business issues for the brand. 

• Consolidate a variety of data and information into actionable brand opportunities 

• Present findings to key stakeholders in a clear and actionable format. 

• Utilize advanced data analysis and business intelligence tools (Power BI) to gather and interpret insights. 

• Provide metrics, dashboards, performance reports and insights on the core business to key internal customers. 

• Provide ad-hoc analysis to support Business Development opportunities as and when needed. 

 

Strategic Insights and Forecasting: 

• Collaborate with key stakeholders to lead the development of robust, opportunity-focused forecasts. 

• Synthesize diverse data sources to inform decision-making and strategic initiatives. 

• Leads, negotiates, and interacts with internal stakeholders to validate forecast assumptions. 

• Provide actionable recommendations through objective quantitative analyses and compelling business cases. 

 

Stakeholder Engagement and Communication: 

• Work closely with internal stakeholders to validate analysis assumptions and enhance market understanding. 

• Communicate complex data findings clearly and concisely to both technical and non-technical audiences. 

• Deliver compelling presentations and reports that facilitate data-driven discussions. 

Project Management and Best Practices: 

• Manage and prioritize multiple projects simultaneously to ensure timely and accurate delivery of insights. 

• Develop and implement best practices for data analytics to ensure data integrity and accuracy. 

• Monitor project progress and adjust strategies as needed to meet objectives. 

Professional Development and Quality Assurance: 

• Uphold the highest standards of professionalism in all interactions and deliverables. 

• Maintain accountability for your ongoing professional growth in market research