Senior Commercial Mortgage Loan Administration Specialist - Letters of Credit (LC)

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About this role:

Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist to join our Commercial Real Estate Letter of Credit Team as a part of Corporate Investment Banking Lending Operations (CIBLO). Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead end-to-end execution of complex Letter of Credit (LC) activities, including issuance, rebooking's, pricing modifications, billing functions, and administration of applicable credit products and bank-supported structures
• Drive ordering and execution of LC agreements while coordinating complex customer onboarding activities across TradeWorks, CEO Trade (Vantage), and Relationship Management Information (RMI) platforms
• Perform comprehensive reviews of LC applications for accuracy, completeness, and policy alignment; partner with stakeholders to obtain approvals for non-standard language and nuanced transaction structures
• Oversee standalone LC workflows within nCino and ensure accurate booking, exposure recognition, and data integrity across applicable systems of record
• Ensure all LCs adhere to credit policies, credit agreements, regulatory requirements, and internal governance standards, including managing and documenting exception approval processes when applicable
• Prepare, review, and distribute time-sensitive notifications, reporting, and communications to agent banks related to new issuances, amendments, renewals, and facility-level changes
• Execute and oversee LC updates associated with facility restructures, collateral modifications, credit actions, and other complex servicing events
• Interpret and apply bank policies, operational procedures, and regulatory guidance to support risk-mitigated and compliant execution of highly visible operational activities
• Collaborate strategically with internal partners, business leaders, peers, and cross-functional stakeholders to resolve complex issues, enhance service delivery, and identify operational improvement opportunities
• Proactively identify, escalate, and drive resolution of operational risks, exceptions, and control gaps while supporting audit, compliance, and risk-related inquiries
• Support and coordinate collection, reconciliation, and remediation activities related to past-due LC fees and outstanding operational items
• Serve as a trusted resource to relationship teams and customers by advising on onboarding requirements, LC processes, and credit facility administration
• Demonstrate advanced knowledge of credit operations, regulatory reporting, and data governance practices while exercising sound judgment and accountability in complex decision-making environments
• Act as a primary point of contact for customer and stakeholder escalations, facilitating discussions, resolving service-related challenges, and ensuring timely communication and follow-through
• Provide leadership, guidance, and informal mentorship to junior team members while promoting operational excellence, knowledge-sharing, and continuous process improvement initiatives

Required Qualifications:

• 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advanced knowledge of credit systems, operational platforms, and systems of record, including AFS, Loan IQ (LIQ), nCino, TradeWorks, CoRS, Documentum, ICMP, and Cornerstone, with the ability to navigate and troubleshoot across interconnected workflows
• Comprehensive understanding of loan booking, deal closing, credit underwriting, customer due diligence, and end-to-end credit lifecycle management within complex banking environments
• Advanced knowledge of credit documentation stand