Senior Material Handler, Lead
DSVAbout the role
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - Northlake, East Catherine Court
Division: Solutions
Job Posting Title: Senior Material Handler, Lead - 122387
Time Type: Full Time
POSITION SUMMARY
The Senior Material Handler, Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Training Responsibilities:
- Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
- Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control
- Will assist in forklift operation and certification for new and existing associates
Shipping/Receiving Responsibilities:
- Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
- Efficiently and accurately load orders according to the appropriate doors and trailers.
- All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
- Research discrepancies that may occur in the shipping and receiving process.
Customer Service:
- Responsible for always conducting yourself in a professional manner in appearance and communications.
- May communicate with customers telephonically, electronically, or in person.
- Prepare required activity reports accurately and efficiently for site management.
Quality Control Responsibilities:
- The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked
- Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s)
- All quality control functi
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