Lead Director, Strategic Planning- Sales Insights and Effectiveness (IC)
CVS HealthAbout the role
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Job Summary:
As the Lead Director of Strategic Planning on our Sales Insights & Effectiveness team, you will be responsible for leading high-profile projects that support the growth, development, and impact of our frontline sales and account management professionals within Commercial & Specialty Markets, a $30B business that serves over 17 million members. You will provide analysis, guidance, and direction in areas such as Talent and Organizational Design. You will also build relationships with key stakeholders and cross-functional team members to support various initiatives.
The Lead Director of Strategic Planning independently addresses short-to-mid-term business opportunities and tackles longer-term issues with limited supervision. This role may also oversee small-scale cross-enterprise initiatives and concurrently serve as a team member on cross-functional initiatives based on direction from senior leaders.
Examples of recent projects led by incumbents in this role include:
Field Advisory Council – Leading the strategic planning and collaboration with various business areas to ensure that the Field Advisory Council provides input and feedback on business initiatives that could affect the field's role and the way the company operates.
Competitive Intelligence – Advance the technical solution to provide the field with enhanced competitive intelligence to support their sales efforts. The expansion includes the development of new tools and resources to help sales teams stay ahead of the competition.
Business Partner Framework – Lead the engagement and championing of the platform for partner organizations to consult with the Sales Enablement. The framework aims to minimize any negative impact on the field or their customers while ensuring that internal initiatives gain the desired traction.
Key responsibilities of the Lead Director of Strategic Planning include:
Prepare and communicate strategic operational business, financial, and expense plans.
Lead research that identifies the root cause of business issues
Collaborate with stakeholders to develop and implement plans that address and solve business issues.
Monitor and report on performance relative to plans.
Stimulate strategic thinking in support of business direction.
Develop communication vehicles such as presentations and speeches.
Ensure the use of consistent, efficient, and cost-effective processes and procedures.
Manage special projects that impact the entire organization.
Assist in preparing advocacy material.
Effectively manage the organization's resources including staff, expenses, capital, and assets.
**Position is remote and candidates may reside in any location.
Qualifications:
Minimum 6 years of leadership experience leading large cross functional initiatives. Ability to mentor others and coach for growth.
Minimum 6 years of experience in management consulting, financial analysis, project management, operations management, sales and/or marketing.
Experience in supporting or in a sales or client facing role that can be applied when strategizing and solutioning initiatives.
Experience with mid-sized cross-functional initiatives, with a moderate to high degree of complexity.
Demonstrated relationship management skills at peer levels within an organization and external constituents.
Experience developing analysis, presentations, and support material to successfully implement strategy or change initiatives.
Preferred Qualifications:
Master's degree is desired.
Lean background experience
Experience with Talent and Organizational design
Education:
Bachelor's degree preferred/specialized training/relevant professional qualificat
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