Engineering Services Specialist

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position

As an Engineering Services Specialist, you will lead and oversee all support activities for the engineering team, ensuring compliance with established standards and ISO procedures. This role includes supporting daily engineering operations, managing document control, and creating part numbers and bills of materials for product builds and costing. You will support manufacturing by providing work instructions, labeling, and packaging guidance, while producing detailed parts and assembly drawings for products. Additional responsibilities include coordinating engineering change notifications, maintaining ISO processes, managing product information data (PIM), and ensuring regulatory compliance. Success in this role requires strong technical judgment, sound decision-making within standard procedures, and the ability to adapt to evolving business needs.  

This position does not have direct reports.

This position reports directly to the Sr. Manager, Engineering Systems and CAD and is based on site 5 days a week at our Export, PA manufacturing facility.  

Primary Job Duties and Responsibilities

• Manage and perform daily support for document management services, design, and detailing including data entry, documentation of product build and packaging following departmental/ISO procedures.  

• Set up Part Numbers and Bill of Materials for product build and costing. 

• Support manufacturing floor with product build, labeling and packaging, work instructions for product build as required. 

• Produce detailed part and assembly drawings for product, tooling, gages and machine fixtures. 

• Assist engineers with design and conceptualization of new products, tooling, and equipment. 

• Gather data to assist the engineering staff. 

• Utilize departmental systems such as ERP and Barcode Label software. 

• Produce design models, assemblies, layouts, and drawings, which meet the engineer’s design intent utilizing 3D and 2D computer aided drafting software (SolidWorks and AutoCAD). 

• Oversee the development and maintenance of ISO processes and procedures as required in the quality business system. 

• Manage the details and process for Dormont PIM data, product content resources, delivery channels, data quality, and governance. 

• Work with engineers in responding to customer data compliance requests, such as EU REACH, RoHS, and TSCA. 

• Coordinate and assist with engineering change notifications (ECN) and follow through. 

• All other duties as required. 

• Assume responsibility for other projects and duties as assigned by [insert title of manager’s position] or Company management.

• Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)

• Travel Requirements: 5%

Required Qualifications

• Bachelor’s degree in engineering or related field preferred or Technical Engineering experience that encompasses competence and theoretical knowledge equivalent to a standard curriculum of an accredited BS degree in Engineering. 

• 5+ years of experience in product engineering, sustaining engineering, or a related field. 

• Autodesk's Inventor Series CAD software experience preferred 

• Experience in the application of ANSI Y14 standards in design documentation 

• Experience leading a team a plus 

• Experience with SAP or similar ERP Business System software a plus 

• Excellent written and oral communication skills 

• Highly self-motivated, proactive, and self-sufficient 

• Excellent organizational and time management skills 

• Ability t