Field Service Technician - NE

Field Service Technician I

Job Description

Department: Power Generation Operations

Job Status: Full Time

FLSA Status: Salary Non-Exempt

Reports To: Field Service Supervisor

Location: NE

Amount of Travel Required: >=60%

Work Schedule: Monday- Friday; weekends as necessary

Positions Supervised: N/A

POSITION SUMMARY:

The Field Service Technician will communicate closely with the Field Service Supervisor, as it relates to the accomplishment of directives, objectives, and the communication of the status of ongoing affairs. The Field Service Technician will also work closely with other production and service personnel, coordinating with them on various aspects of customer service requirements.

ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")

• Responsible for troubleshooting, maintenance, and repair on multiple makes of generators.

• Diagnose, repair, adjust, and modify all components of the generator, engine, and switch gear.

• Positive interface with service writers, foreman, parts department, and customers

• Keep paperwork updated and handed in upon completion.

• Meet requirements for both company and customer certifications / Safety.

• Perform administrative duties as related to role.

• Knowledge of diesel, natural gas engines, turbines, electrical switch gear, and automatic transfer switches required.

• Perform routine maintenance and daily tasks on packages in your AOR.

• Observe and listen to truck in operation to determine malfunction and to plan work procedures.

• Meet budgeted labor hours for each job as outlined.

• Work with Service Manager assuring accuracy and timeliness on each job.

• Drive to customer locations to diagnose and repair equipment.

• Use computers or phone applications for web-based training and work order system.

• Performs other related duties as assigned to assist with successful operations and business continuity.

POSITION REQUIREMENTS:

• Successfully passes background check and pre-employment drug screening.

• Possess valid U.S. Driver’s License

• Ability to Travel.

• Daily in-person, predictable attendance.

EDUCATION/EXPERIENCE LEVEL

Required:

• High School Diploma or GED.

• 4 years medium voltage electrical experience and/or:

• 2 years of experience with diesel and/or natural gas engines, generators, and automatic transfer switches

• 24 months of previous oilfield experience

• Detailed knowledge of the following:

  • EPA (Environmental Protection Agency), DOT (Department of Transportation), RRC (Railroad Commission), OHSA (Occupational Safety and Health Association), NEC (National Electrical Code), AGA (American Gas Association), API (American Petroleum Institute) and GPA (Gas Processing Association)

• MV experience.

• Mechanical and electrical knowledge.

Preferred:

• Technical College Training.

• Associate degree in electrical technology or related field.

• Protection Relay Experience