Director, Technology Operations - Search Taxonomy

Position Summary...

As part of Walmart's Ecommerce organization, you will be helping build the future of omni-channel retail. The mission of the Search team is to help customers find and buy the right products from our expanding selection of inventory across stores, Walmart fulfillment and marketplace sellers.

What you'll do...

The Director of Technology Operations for Search Taxonomy will work across organizational lines with business, site merchandising, catalog, product and engineering to prioritize, design and build the Walmart online search taxonomy experience. This person will help us understand and tackle problems end-to-end around our buy-side shelf taxonomy, rulesets, and alignment with sell side taxonomy across multiple touchpoints to build the best browse experience for our customers. They will evaluate the work in context with our business objectives and customer pain points, size the potential impact and partner with Search and other internal teams to create alignment and deliver end to end solutions. 

Key deliverables and impact:

• Identify Opportunities: Network across the organization (e.g. Search, Catalog, Site Merch, etc) to understand business opportunities (e.g. catalog quality, taxonomy standards, etc) and create opportunity assessments to help prioritize efforts and solutions

• Strategic Vision: Create compelling narratives around business/customer objectives that can be used to drive support and alignment across the organization. Partner with business, product, catalog, site merch and engineering to create Annual and Quarterly strategies and priorities. Set up processes, meetings and cadences to ensure deep alignment within Search and with the rest of the company

• Data-Driven Decision Making: Own the process of defining our key operating metrics, setting goals and tracking progress. Track progress and drive the teams to create plans to ensure goals are met.

• Complex Problem Solving: Partner with Product, Engineering and Business leads across the organization to solve intricate search problems, ensuring a customer-centric approach in execution.

• Execution Excellence: Partner with product, catalog, site merch and engineering to define the process for creating quarterly roadmaps, monthly reviews and analytics insights. Align business and product stakeholders across the organization, creating processes and principles to help manage business operations at scale. Transform customer insights into actionable end-to-end strategies, coordinating rollout plans and mitigating risks to the business.

• Stakeholder Communication: Build and communicate alignment around the Search experience direction, liaising with a broad spectrum of stakeholders in other organizations, including business partners, site merchants, marketplaces, operations, product, engineers and designers.

• Team Building & Mentorship: Foster a team-centric environment by hiring, training, mentoring, and overseeing a team of Business Leads, while championing belonging.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to