Patient Care Coordinator

Description

A Patient Care Coordinator (PCC) plays a crucial role in healthcare settings by supporting physicians and other healthcare professionals in delivering patient care. MAs are trained to perform a variety of clinical and administrative tasks, ensuring smooth and efficient operation of medical facilities.

Administrative Duties:

• Paperwork: Maintain and update patient records, including intake forms, treatment plans, and progress notes.
• Handle insurance and medical forms to its completion – prior authorizations, referrals, FMLA, ADA, school forms, letter preparation, etc
• Communication: Act as a liaison between patients, medical providers, therapists, and other healthcare professionals. Relay important information and ensure that everyone involved in a patient's care is informed and on the same page.
• Return patient calls and make calls for patient refills in a timely manner to ensure that patients get their needs met.

Clinical Duties: -

• Prepare patients for examinations and treatments
• Vital Signs: Regularly monitor and record vital signs, such as blood pressure, pulse, temperature, weight, and urine analysis.
• Patient Needs: Listen to patients' concerns, questions, and needs.
• Provide empathetic support and ensure that any immediate concerns are addressed promptly.
• Information Relay: Share pertinent patient information with medical providers, therapists, and other team members.
• Other Duties Collect and prepare laboratory specimens – perform basic lab tests.
• Educate patients about their medication and treatments.
• Ensure the cleanliness of patient rooms and clinical areas.
• Compliance and Confidentiality:
• Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
• Maintain compliance with federal, state, and payor regulations.

Requirements

POSITION QUALIFICATIONS

High School Diploma or Equivalent – Required

Completion of a medical assisting program from an accredited institution – preferred

6 months experience working as a Medical Assistant

• Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA).
• Registered Medical Assistant (RMA) from American Medical Technologists (AMT).
• National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT).