Lead Business Analyst

Job Posting Title:

Lead Business Analyst

Req ID:

10129263

Job Description:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Media Engineering builds the software and systems that prepare media content and metadata for the Disney Streaming platform - providing the best possible playback experience to our viewers. The team handles audio, video, and metadata content from ingest through publish - for normalization, processing, and packaging - supporting operator tools and automation for a scalable workflow. We build logic across players and back-end services to measure, control, and optimize playback across our stack.

Disney Streaming is seeking a Lead Business Analyst to join the Strategic Operations team. The role will blend quantitative analysis to provide guidance on key business and operational decisions, while coordinating cross-functional groups to drive operational efficiencies and hands-on management of high priority, strategic initiatives. The Lead Business Analyst is responsible for driving strategic operations and creating and maintaining organizational Airtables, Smartsheets, and Google Docs to support our operations, focusing on the continuous improvement of key processes and identifying efficiencies. Additionally, you will develop and manage organizational OKRs, ensuring alignment of resources and financials with priorities. This includes identifying and executing cost synergy opportunities and participating in the overarching business planning process for the pillar.

The role partners closely with stakeholders in Product, Finance, Portfolio, GPM, and HR to consolidate the Media Engineering pillar’s resource management, informing inputs into the centralized planning process, including AOP/ LRP, quarterly forecasts, and actuals. You will provide operational support to individuals in the region, working with others to support well-being, escalations, and opportunities. You will also develop strong relationships with key partners, including peers in Media Engineering and other engineering teams, product and program management, HR, legal, finance, and business stakeholders.

Responsibilities

• Develop and implement efficient processes to streamline operations.

• Create and maintain Airtables to track and manage various operational tasks.

• Utilize Google Docs to document processes, procedures, and other important information.

• Analyze data to identify areas for improvement and recommend solutions.

• Collaborate with team members to ensure smooth execution of operational tasks.

• Monitor and report on key performance indicators (KPIs) to measure the effectiveness of processes.

• Provide support and training to team members on new processes and tools.

• Continuously improve OKR processes and tools to enhance efficiency and effectiveness.

• Partner with Engineering, Product, and Finance stakeholders to provide financial analysis and strategic recommendations during the evaluation of build vs lease across the pillar’s product portfolio.

• Identify and execute opportunities to drive organizational cost efficiencies.

• Align with Engineering, Product, and Finance stakeholders to drive ongoing analysis of launched product ROI.