Fraud Risk Management Senior Consultant I

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Fraud Risk Management Senior Consultant I sits in the Fraud Insights & Risk Management (FIRM) team — a cross-functional group of fraud strategists, consultants, and technical analysts – that supports Allstate’s enterprise fraud management, governance and escalation function. The team is responsible for guiding the organization’s approach to fraud risk, return optimization, and governance.

The Senior Consultant partners with business units, analytics teams, and solution owners to identify fraud risks, assess controls, quantify fraud exposure, and enable informed risk return decisions. This role also contributes to enterprise fraud reporting, fraud control inventory management, and coordination of high impact, cross functional fraud incidents and emerging schemes.

This role will be part of the Engagement & Consulting function of the FIRM team responsible for partnering with business functions and Market Facing Businesses (MFBs) to discern and identify vulnerabilities that may be exploited to commit fraud, translating complex fraud signals into actionable insights, strategic solution recommendations to mitigate frauds across the value chain, and enabling enterprise-level decisions and maximizing return with the knowledge about various frauds that can be exposed through close study and analysis.

Key Responsibilities:

Enterprise Fraud Governance & Reporting

• Coordinate state‑specific anti‑fraud reporting across the enterprise in alignment with regulatory and internal standards

• Support consistent enterprise fraud governance, including reporting, escalation, and communication protocols

• Strengthen enterprise‑wide fraud loss analysis and reporting, enabling leadership insights and decision‑making

Fraud Risk Identification & Control Assessment

• Identify fraud risks within specific business areas and end‑to‑end customer journeys

• Assess fraud systems, policies, and processes to identify control gaps and residual risk

• Build and maintain an enterprise fraud control inventory, analyzing control coverage and effectiveness

Analytics & Risk‑Return Decision Support

• Perform analytical reviews to identify potential fraud using reports, alerts, and event‑driven indicators

• Support fraud risk and return decisions by quantifying fraud exposure and mitigation value

• Contribute to enterprise fraud prevention and detection capabilities leveraging centralized data assets

Incident Coordination & Emerging Risk

• Coordinate cross‑functional, high‑impact fraud incidents, serving as a central collaboration and communication point

• Research emerging fraud schemes, trends, and typologies and translate insights into actionable risk awareness

Stakeholder Enablement

• Influence stakeholders to embed fraud considerations early in product and customer lifecycle decisions

• Communicate emerging risks, control opportunities, and enhancement recommendations to leadership and solution teams

• Experience in fraud risk management, fraud analytics, or related risk disciplines

Key Qualifications and Competencies:

• Certified Fraud Examiner (CFE) or equivalent certification

• Experience with fraud management systems, risk assessments, and control frameworks

• Experience producing executive‑ready reporting and presentations

• Advanced Excel skills; familiarity with SQL and Power BI preferred

• Project‑based experience managing milestones and cross‑functional dependencies

• Stakeholder management and follow-through

• Collaboration and influence without authority

• Enterprise and systems‑level thinking