Senior Manager - Consulting-Business Consulting

We are seeking a Business Process Lead for the Order-to-Cash (OTC) track within our Supply Chain Process COE supporting a global SAP S/4 transformation. This role will design and guide OTC processes across order management, pricing, billing, and collections, ensuring integration with adjacent tracks and alignment to program goals.

• Lead design and harmonization of OTC processes across regions.
• Facilitate workshops with SMEs to define requirements and conduct fit-gap analysis.
• Ensure alignment of OTC design with overall S/4 supply chain and finance integration.
• Deliver key process documentation including flows, SOPs, and readiness materials.
• Partner with P2P and Logistics leads to ensure seamless handoffs.
• Support testing, cutover, and hypercare activities.

• 8–10 years of consulting or supply chain process experience, with expertise in OTC.
• Previous consulting experience is required; Big 4 or Tier 1 IT services consulting firm strongly preferred.
• Proven experience leading OTC design and rollout as part of ERP-enabled transformations.
• Strong facilitation and stakeholder alignment skills.
• SAP ECC/SAP S/4 HANA exposure is a plus.

Additional Requirements

• Openness to travel for workshops and go-lives.
• Education: Bachelor’s degree in business, Supply Chain, or related field.

ABOUT US:

Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.

Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.

Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.

EQUAL OPPORTUNITY EMPLOYER:

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

INFORMATION SECURITY RESPONSIBILITIES:

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in information security training and act while handling information.
• Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
• Understand and adhere to the additional information security responsibilities as part of the assigned job role.