Associate Director, eCommerce, US Commercial

The Role

In this role, you will play a pivotal role in shaping our B2B ecommerce platform, ensuring it not only meets the unique demands of the pharmaceutical industry but also exceeds them. Your expertise in pharma and digital commerce will be crucial in developing and executing strategies that deliver exceptional value to customers and support the evolving Moderna product portfolio. 

Here’s What You’ll Do

• Develop and implement a comprehensive B2B ecommerce strategy tailored to the pharmaceutical sector. 

• Establish the ecommerce roadmap detailing the 5 year strategic plan for Moderna’s U.S. Commercial ecommerce capability. 

• Oversee the integration of advanced digital solutions that cater to the specific needs of healthcare professionals and organizations of all sizes.  

• Collaborate with cross-functional teams, including IT/Digital, sales, and customer service, to optimize the ecommerce experience. 

• Drive online sales growth by leveraging data analytics to understand customer behavior and market trends within the U.S. Commercial organization. 

• Establish and maintain strong relationships with key industry players, suppliers, and distributors. 

• Ensure compliance with all relevant regulations and quality standards specific to the pharmaceutical industry. 

• Maximize ROI by strategically aligning with the established ecommerce budget and optimizing resource allocation. 

• Stay abreast of new developments in both ecommerce and pharmaceutical fields to maintain a competitive edge and fostering a culture of innovation and continuous improvement. 

Here’s What You’ll Need (Minimum Qualifications)

• A minimum of 8 years in the pharmaceutical industry, complemented by 5 years in a leadership capacity focusing on digital marketing and ecommerce. 

• Proven track record of developing successful B2B ecommerce strategies. 

• In-depth understanding of the pharmaceutical industry's regulations and compliance requirements. 

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• A minimum of 8 years in the pharmaceutical industry, complemented by 5 years in a leadership capacity focusing on digital marketing and ecommerce.

• Proven track record of developing successful B2B ecommerce strategies.

• In-depth understanding of the pharmaceutical industry's regulations and compliance requirements.

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary year-end shutdown
  •    Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workpl