Senior Business Analyst

Brown and Caldwell has an exciting opportunity for an individual to join our Project Delivery Systems team as a Senior Business Analyst. In this role, you will apply your technical expertise to support and further enable the success of hundreds of project delivery staff across a growing portfolio of projects. In this role you will partner with the Project Delivery Systems team to manage the various tools and systems used by project delivery teams.

The Senior Business Analyst is responsible for working with the Project Delivery Systems Leader to contribute to the management of various project delivery tools and systems. Our goal is to proactively support the development and implementation of improvements to our delivery systems and tools to enable operation efficiency. The Senior Business Analyst delivers insight into system capability to support key decisions and provides operational support and delivery of business systems.

Remote work from within the United States is allowed.

Typical work tasks could involve:

• As a member of Project Delivery Systems, validate the business process and management of systems and tools, ensuring it meets the needs of the organization.
• Identify, diagnose, and support resolution of bugs and issues within the system.
• Provide support and education to internal users.
• Create, manage and prioritize user stories and product backlog items.
• Participate and/or lead in grooming and testing of user stories with business owners.
• Document process, create user guides and communicate updates clearly.
• Identify opportunities for enhancements to improve workflows and processes, driving continuous improvement initiatives by partnering with users, stakeholders and leadership.
• Partner with the department to govern changes to systems including defining system requirements, testing system changes, and managing the roll-out of new system features.
• Provide regular updates to leadership.
• Create and maintain business process workflows.

Required Qualifications:

• B.S. in computer science, information technology, project management, business or a related field OR 3-5 years of related experience as a Business Analyst, product owner, and/or project management in a high performance and dynamic team environment in lieu of the aforementioned degree.
• Basic working knowledge of project management principles and business operations, in consulting, engineering or related industry.
• Strong self-motivation to solve problems, innovate and improve systems.
• Strong listening skills, research skills and attention to detail.
• Excellent written and verbal communication, including technical writing skills. 
• Organizational and analytical skills with high attention to detail.
• Ability to work and contribute as a member of a team and lead change in a business environment
• Strong skills using data to help answer difficult questions and support good decision making.
• Ability to coordinate and complete multiple tasks within established and changing deadlines
• Ability to work independently and collaborate effectively as a member of a team.
• Patient and positive demeanor with strong interpersonal skills.
• Demonstrated proficiency using Microsoft 365.

Preferred Qualifications: 

• M.S. in computer science, information technology, project management, business or a related field.
• Experience in Azure Dev Ops, MS Project and Dynamics is preferred.

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education.  These ranges may be modified in the future.

Location A: $97,000 - $132,000
Location B: $106,000 - $145,000
Location C: $116,000 - $158,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation:  We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell