TECHNICIAN, AUDIO VISUAL (PART TIME)

Location: Boise State

• We are hiring immediately for a part time TECHNICIAN, AUDIO VISUAL position.
• Address: Boise State - 1910 W University Drive, Boise, ID 83725. Note: online applications accepted only.
• Schedule: Part time Monday through Friday shifts. More details upon interview. 
• Requirement: One year experience with marketing and advertising.
• Pay Range:  $25.00 per hour to $28.00 per hour.

 

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1506332. 

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

Job Summary

Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.

 

Essential Duties and Responsibilities:

 

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact.
• Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
• Provides technical assistance for all meetings and customers that require tech services for their events.
• Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
• Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
• Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
• Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
• Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
• Educates the staff and customers on the basics of all AV equipment in the facility.
• Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Assists with conference room set-ups, break downs and any other areas where assistance is needed.
• Keeps the A/V storerooms organized and well managed.
• Performs other duties as assigned.

 

 

Qualifications:

• Minimum of one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligi