Jobs and Careers

Senior Director, Commercial Operations

San Francisco, United Statesfull_timeVerifiedPosted 25 Nov 2024

💰 $270,000/yr($209,000/yr – $270,000/yr)

About the role

About Pacira Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results. Why work with us? Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people. At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let’s pursue excellence together. Summary: The Sr. Director, Commercial Operations be responsible for providing the link to connect Product & Customer Strategy, Analytics, and Operational needs into pull through via Operational Excellence know how in order to support an expanding portfolio of proBI, etc.), combined with a track record of project management experience to provide solutions to streamline Commercial administration and execution support across the Marketing and Sales platforms. The role will create and manage project plans and manage day to day interactions with internal Commercial customers, Commercial Analytics & Customer Strategy team members. This position will play an integral role as the primary lead for oversight of Marketing and Field Operational support; as well as various subcontractors to gather requirements, design solutions, implement and maintain the various solutions at maximum efficiency & effectiveness. The incumbent will be expected to deliver within the constraints of scope, quality, time and cost, as well as complete Automation solutions across functional teams. Essential Duties & Responsibilities:

Lead Development of Sales Operations inclusive of resourcing, system utility, and end-user applicability to ensure key reporting dynamics & metrics are in place for internal & external users
Responsible for building strategic plans and project plans to drive requirements gathering and analysis in order to provide high quality and detailed business requirements that ensure alignment with Commercial end-user needs
Responsible for overseeing implementation of Veeva CRM business requirements and other parallel or downstream tools or reporting environments; as well as to document, manage and implement system change requests via internal resources
Oversee and support the Sales Operations administrative and project management functions encompassing the build out and streamlining of Field Sample management and or Fuel Card maintenance
Plays strategic and integral role in support of Marketing and Field Sales conferences, oversight of sales force alignments & execution.
Function as team and organizational expert in Commercial Operations inclusive of CRM, BI, and Sales Force operations to take complex concepts and articulate them to audiences of varying perception level via two-way interpretation
Plan and establish after go-live activities and ongoing support, including develop and deliver training and support programs for all user groups; Maintain Veeva and BI system certifications and knowledge
Manage internal and external resources engaged in the development and support of Commercial Operations activities and systems to ensure prioritization with overarching Commercial and Business Strategies
Maintain industry & application delivery knowledge, objectively understand and evaluate the capabilities of tools and technologies relative to internal needs to recommend potential solutions to close critical gaps

Supervisory Responsibilities: This position will have direct reports. Interaction: The incumbent will work closely with Marketing, Sales, HSA, MA, CCO, Medical, Finance, Trade Operations, Commercial Analytics, and other functions. Education and Experience:

Bachelor’s Degree in business, marketing, operations or other related fields from an accredited college or university; Master’s Degree is a plus
10+ years of experience in Pharmaceutical or related industry with business operations, analytics, field operations, and