Intern, Retention Marketing

Job ID: 256332
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, California, CA 94105, United States (US)
Job Type: Full Time
Position Type: Intern/Trainee
Job Function: Marketing
Remote Eligible: Yes

 

Company Overview:

 

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hands-on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business.

 

The Sephora internship program is also a prerequisite for consideration for LEAP, the cross-functional rotational program that provides on-the-job training in each of three Business Units-Supply Chain, Marketing, and Merchandising, over the course of nine months.  LEAP prepares successfully performing trainees for a full-time, entry-level role in one of the three Business Units.  Interns are invited to apply to LEAP at the beginning of the summer internship. 

 

PROGRAM DETAILS:

An inclusive and engaging experience that develops technical and professional skills through weekly virtual workshops, networking opportunities, and career panels that provide exposure to Sephora’s career growth opportunities.

 

2024 PROGRAM DATES:

• June 2 – August 15
• Working hours: Monday to Friday, PST
• June 16 – 19:  On-Site Week in San Francisco at headquarters office 
• June 30 – July 4: Week off for vacation

 

Your role at Sephora:  Intern, Retention Marketing

As a Retention Marketing Intern, you will join a team of marketers to drive and deliver the Sephora Retention Team’s business goals and objectives. Reporting to the Senior Manager, you will assist Sephora’s high-performing Retention Marketing channels, inclusive of Email, Direct Mail, and Mobile Messages (App Push, SMS). The ideal candidate has a strong familiarity or expertise of the channels, and an ability to manage multiple initiatives with a high level of collaboration, strong attention to detail and a proactive spirit.

 

What you will accomplish:

• Develop a strategy focused on identifying opportunities for Sephora to best engage with Gen Z clients, whether it be in new channels/formats or within our existing channels (email, mobile messaging (app push, SMS), and direct mail)
• Assist the Senior Marketing Manager in Email campaign execution
  • Support execution of day-to-day campaigns to deliver client-centric, personalized campaigns and recommend optimizations using data-driven insights
  • Collaborate with Retention Marketing Operations team to QA emails to ensure correct content, linking, tracking to deliver a flawless client experience
  • Execute Email channel and campaign strategies and program optimizations
• Support Retention Marketing team in special projects and initiatives, potentially including
  • Assisting standing up a new category of campaigns
  • Keeping a strong pulse on retention & industry trends and innovation through competitive marketplace analysis
• Develop, grow, and have fun!