Academic Advisor, College for Community Health

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Assistant Dean for Student Success, the Academic Advisor is responsible for providing a range of support services to undergraduate students in the College for Community Health as well as prospective students. These include advising new first-year and transfer students regarding general education and major requirements, major electives, and course sequencing. The Academic Advisor works in collaboration with other professional staff in the Student Success Center and throughout the college to provide services related to student enrollment, academic advising, retention, and support.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in the execution of comprehensive and holistic academic advising programs that address the needs and promote academic success of College for Community Health undergraduate students.

• Provide academic advising for current and prospective students, including transactional advising about course selection, developmental advising about personal, career, and major choices, intrusive advising for at-risk students, and academic coaching.

• Process all materials and communications in connection with undergraduate students, including change of major/minor, credit adjustments, and other student action forms.

• Help CCHL students understand and successfully negotiate College and University processes, procedures, policies and regulations.

• Engage in advisement/registration activities for the Fall, Spring, Winter, and Summer Sessions.

• Learn and fully utilize information technology related to student services, including Banner, Degree Works, and Navigate.

• Participate in campus-wide Open House programs, Accepted Student Days, Transfer Orientations, and New Student Orientations, and conduct presentations as necessary.

• Establish, nurture, and maintain relationships with students, staff, advisors and faculty throughout the campus community in order to provide student referrals, as necessary, to Career Services, CAPS, and other necessary cross-campus offices and services.

• Develop and deliver classroom presentations about academic policies and registration information.

• Assist with enrollment management and non-registration outreach.

• Maintain currency in the theory and practice of Academic Advising.

• Conduct and coordinate intrusive advising for students on academic probation, as needed.

• Represent the school and university at meetings and events, as needed.

• Perform other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• Master’s Degree from an accredited college or university.

• Minimum three years of experience in higher education or related support services.

• Understanding of non-traditional student populations.

• Excellent interpersonal, organizational, and verbal and written communication skills.

• Familiarity with enterprise applications and software.

• Ability to thrive in a fast-paced, diverse, working environment.

PREFERRED:

• Familiarity with Banner, Degree Works, and Navigate systems.

• Familiarity with NJ two-year institutions and transfer student population.

• Experience presenting and/or teaching at the college level.

• Familiarity with and experience working on student success initiatives.

• Bilingual with the ability to effectively communicate in Spanish.

PROCEDURE