Salesforce Marketing Technology - Financial Services - Technology Consulting - Manager (NYC)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

Primary location for this role is in NY.

 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

 

The opportunity

 

Assist our clients better align their organizations' technology infrastructures with their strategies and business objectives. We have a broad range of capabilities to enable our clients to deliver optimal marketing, sales and service that are customer focused, digital, and analytics driven.  Your time will be dedicated to the Customer Digital Technology ITA Practice focused on the following financial services industries; Banking & Capital Markets, Wealth & Asset Management and Insurance.  In return, you can expect leading-class learning and development tailored to your unique interests and motivations.  You’ll learn all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and our communities.

 

Your key responsibilities

 

Provides technical and thought leadership on Salesforce and/or Microsoft Dynamics CRM application design and architecture. Envisions application design, builds strategy, and develops a technical solution based on client business requirements and industry best practices within a Salesforce and/or Microsoft Dynamics CRM environment. Interfaces with client’s senior technical and business executives. Acts as a high-level technical expert, providing technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice for effective Salesforce and/or Microsoft Dynamics CRM implementation. Works with business analysts to translate functional business requirements and processes into long-term architecture solutions. Work with client IT and business resources to architect scalable and robust solutions to business problems in Salesforce and/or Microsoft Dynamics CRM environment. Leads, assigns, and oversees the development team. Defines and enforces sound development and governance practices and ensures the quality delivery of technical solutions. Serve as an intermediary between client and Salesforce and/or Microsoft to align the client needs with the CRM roadmap.

 

To qualify for the role you must have

• A bachelor's degree and approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience
• A degree in computer science, engineering, accounting, finance or a related field; MBA or MS degree preferred
• Experience providing packaged the following CRM solution: Salesforce.com, Microsoft Dynamics CRM
• Implemented at least one Salesforce or Microsoft Dynamics CRM project through a full lifecycle from requirements gathering t