Technical Curriculum Developer, Network Security

Company Description

This hybrid role can be located in Santa Clara, CA (Headquarters), Plano, TX, Reston, VA, or NYC. 

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Are you a skilled Technical Content Developer with a passion for crafting engaging learning experiences? Do you seek a role where your creativity and technical acumen directly contribute to advancing network security? Join our Learning & Enablement team as a Technical Content Developer, where your skills will not only be valued but also essential in shaping the future of Palo Alto Networks. 

Your Impact

In this role, your responsibilities will include: 

• Design, develop, and maintain technical training content and curricula to meet the learning needs of both internal and external users of Palo Alto Networks products
• Translate complex technical concepts into accessible and engaging learning solutions
• Collaborate with engineering, product management, and cross-functional teams to ensure alignment with product launches and training objectives
• Perform ongoing testing, troubleshooting, and updates to ensure high-quality training content, including demonstrations, hands-on labs, and assessments
• Adapt swiftly to the fast-paced nature of technological innovation, revising content in a structured and timely manner
• Manage deadlines effectively, reprioritizing as needed to ensure the timely completion of course-related deliverables
• Stay informed with the developments in cybersecurity and adjacent technologies - This includes a wide range of areas from general networking and endpoint systems to cutting-edge fields like SaaS, public cloud infrastructure, and machine learning

Qualifications

Your Experience

We're looking for candidates with the the following: 

• Proven Expertise in Technical Content Strategy - At least 5 years of experience in crafting technical content strategies, developing technical curricula, and engaging in comprehensive course planning
• Hands-On Experience with Training Labs and eLearning Modules - Demonstrated skills in creating, overseeing, and updating training labs, along with designing interactive eLearning modules
• Collaborative Work Style - A track record of successful cross-functional collaboration with internal stakeholders from diverse departments
• Specialized Knowledge in Key Technical Areas - Experience in developing training content focusing on one or more of the following domains - networking, network security, next-generation firewalls (NGFW), cloud access security brokers (CASB), SASE (secure access service edge) encompassing secure remote access, network security, and zero-trust network access, SD-WAN, or Autonomous Digital Experience Management
• Tool Mastery - Strong proficiency in content development tools, including but not limited to Articulate, Evolve, Captivate, Camtasia, and the Adobe Suite
• Portfolio of Outstanding Work - A collection of work that showcases your exceptional skills in eLearning course development
• Educational Background - A BA/BS/MA/MS degree in Instructional Design, or a related field, or equivalent experience, such as military training, that aligns with the role

Additional Information

The Team

Our Learning & Enablement organization inspires cybersecurity professionals around the world.  Join us in driving awareness, in-depth unders