Project Management Assistant I - Eurofins Environment Testing Southwest - Phoenix, AZ

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure.

We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

Eurofins Environment Testing is searching for a Project Management Assistant I in Phoenix, AZ.

The Project Management Assistant I (PMA I) supports the Project Management staff in servicing clients to meet the Client Service Organization mission.

Project Management Assistant I responsibilities include, but are not limited to, the following:

Project set-up:

• Creates bottle orders
• Schedules courier or field sampler, if needed
• Confirms non-Eurofins subcontract labs are on the approved list and set up as vendors for existing work
• Generates accounting software requisition when sending subcontract samples

Sample Receipt

• Reviews log-in
• Generates subcontract paperwork
• Sends client sample receipt confirmation
• Reviews draft invoice
• Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing

Reporting

• Creates and issues final report by client due date
• Issues final data package
• State reporting forms and submission
• Data upload
• Compiles case narrative

Invoicing

• Reviews final invoice before issuing to client
• Generates credit/debit memos as needed
• Submits credit/debit memos for approval
• Submits approved credit/debit memos to client, if needed
• Submits revised invoices

Qualifications

• Associates degree (four years client-relationship/client service experience
  may substitute for degree) Science degree preferred
• 1-3 years business experience preferred
• Bench Chemist experience preferred
• Strong interpersonal skills
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.”

The ideal candidate would possess:

• Knowledge of Eurofins' products, testing capabilities, technology, production, support systems, program specifications, and laboratory procedures
• Knowledge of environmental regulations and work acceptance policy
• Process improvement methods
• Laboratory methods and techniques
• Process improvement methods
• Computers, word processing, database software
• Possesses general mathematics skills
• Eurofins Environment Testing Quality Assurance Program Plan (QAPP)
• Basic Knowledge of Laboratory LIMs
• Customer service/client relations
• Possesses negotiation and conflict resolution skills
• File maintenance/organization
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Proven client service skills
• Employ customer service skills to resolve client problems
• Communicate effectively at all levels of the organization
• Confront and successfully resolve day-to-day problems
• Maintain professional demeanor when working with clients
• Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based