Associate Human Resources Technology Analyst

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Salary Range: $24.00 - $38.50Pay starts at $24 and increases according to years of applicable experience.

Union Position:

No

Department Details

Summary

The Human Resources Technology Associate Analyst will provide administrative support to the Human Resources (HR) technology portfolio including basic functional maintenance of existing applications and involvement in new projects. Participate and provide first-level support and maintenance in Information Technology (IT), Center of Experts (COEs), Human Resources Strategic Partners (HRSPs) and Human Resources Shared Services (HRSS) with all new HR technology implementations.

Job Description

Support day-to-day operations through handling and resolution of cases in ServiceNow in line with appropriate SLAs.

Serve as a support role for assigned functional areas and assists subject matter experts and analysts with ensuring data integrity, report writing and analyzing data requirements. Participate in running of recurring HRIS processes and entry of HR data on a needed basis. Perform scheduled activities; recommend solutions or alternate methods to meet requirements.

Assess release features and support projects to adopt new functionality or change existing processes. Support testing efforts (e.g., regression testing). Ensure compliance with corporate data administration, security standards, HR policies, and procedures. Ability to handle confidential information, while regularly performing data audits, and validations, as necessary.

Assist in fulfilling data requests in a timely manner. Ability to work effectively with end users in order to understand and gather business requirements. Provide strong customer service. Recognize, as appropriate, any escalated HR technology cases in line with service level agreements and designate when needed.

Participate in planning, analyzing, and developing business requirements for HRIS modifications and enhancements. Develop and test job aids to support the HRIS team and activities for functional users. Establish and maintain procedures, guidelines, and documentation.
Develop competence by performing structure work assignments. Seek out new assignments to learn and demonstrate willingness to develop skills. Keep up with current and new HR technology and trends for individual development. Regularly contributes useful ideas for own work area/team within defined parameters.

Demonstrate analytical skills. Strong attention to detail. Strong communication, interpersonal, and listening skills. Ability to deal with ambiguity. Work as a team member and collaborate effectively with other members while fostering and maintaining positive relationships.

Qualifications

Bachelor’s degree in human resources, business, education, computer science, information management or related discipline.

One year of experience in implementing and supporting technology systems with experience in human resources and learning systems preferred. Experience in Healthcare and/or Insurance industry helpful.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.