Clinical Medical Technician

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

About Akido 

Akido is a care delivery organization focused on providing personalized, holistic care to all, including vulnerable communities. By leveraging data and artificial intelligence, Akido is transforming the healthcare experience for its network of physicians, care providers, and nearly half a million patients across the nation. 

 

Healthcare for the Gig Economy Workforce 

Akido is launching an innovative healthcare initiative tailored for the underserved gig economy workforce, who face barriers to traditional healthcare. The initiative will focus on meeting patients where they are and delivering ‘whole person care’ services to address physical, behavioral, and social drivers of health. 

 

In collaboration with the Independent Drivers Guild (IDG) and Workers Benefit Fund (WBF), we are launching an inaugural program this year in New York City, specifically for independent drivers, such as those affiliated with Uber and Lyft.  

 

About the Role 

We’re looking for a Medical Assistant (MA) or Patient Care Technician (PCT) who thrives in a fast-paced, ever-evolving environment. You are adaptable and comfortable working in ambiguity, a key skill in this dynamic start-up environment. This is not your typical role—you’ll be a key player in shaping how we deliver care. You’ll work directly with patients, support medical staff, and collaborate with the broader team to optimize workflows, integrate new technology, and improve patient experiences. 

You will be a trusted ally to patients, helping them navigate healthcare systems, addressing barriers to care, and ensuring they feel heard and supported. Your role will blend clinical care, patient education, and community outreach to build relationships and foster trust with those who need it most. If you are a problem-solver, enjoy hands-on patient interaction, and want to play a direct role in shaping a more just and accessible healthcare system, this is the opportunity for you. 

What You’ll Do 

Patient Care & Clinical Support 

• Assist in scheduling, patient intake, registration, and vitals collection 

• Support medical providers with exams, procedures, and testing 

• Provide basic care within scope under supervision of licensed provider 

• Ensure a warm, welcoming, and efficient patient experience to improve healthcare engagement 

• Serve as a healthcare advocate, ensuring patients understand their care plans and have access to necessary resources 

• Assist in patient intake, registration, and vital signs collection, prioritizing a welcoming and dignified experience 

• Provide compassionate, patient-centered care, supporting medical providers during exams and procedures 

• Ensure follow-up and continuity of care by helping patients schedule appointments and access additional support 

Technology &a