Growth Marketing Manager (Customer Success)

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

 

The candidate MUST be located in one of the city locations listed below:

Atlanta, Georgia

Austin, Texas

Sao Paulo, Brazil

Mexico City, Mexico

 

About the Role & Team

As a Growth Marketing Manager embedded within Amplitude’s Enterprise Customer Success team, you’ll leverage your proven expertise in growth marketing, customer acquisition, and analytics to empower our enterprise customers in LATAM and North America. You will partner directly with customer executives and their marketing, growth, and analytics teams to drive adoption and maximize value realization through strategic, data-driven marketing initiatives using the Amplitude analytics platform.

You’re a marketing innovator who knows how to rapidly scale digital products and services. With hands-on experience in paid user acquisition, lifecycle marketing, CRM, and behavioral analytics, you’ll bring deep insights into user engagement, monetization, and growth loops, effectively guiding customers toward sustained growth.

As a Growth Marketing Manager on our Customer Success Team, you will:

• Partner closely with customers’ Marketing, Product, and Analytics leaders to develop and execute customized growth strategies focused on user acquisition, retention, and engagement using Amplitude.
  
  
• Advise senior customer executives (Chief Marketing Officers, Heads of Growth, CRM Leaders) on leveraging analytics-driven insights to optimize their growth marketing strategies and improve customer journeys.
  
  
• Lead strategic business reviews that quantify marketing impact and identify actionable insights to expand product adoption and customer value.
  
  
• Collaborate internally with Amplitude’s Product, Sales, and Professional Services teams to incorporate customer feedback into product enhancements and tailored growth strategies.
  
  
• Conduct detailed analyses of customer engagement data, proactively identifying opportunities for optimization and expansion, and guide customers to successful marketing and growth outcomes.

 

You’ll be a great addition to the team if you have:

• 5+ years of experience in Growth Marketing, User Acquisition, CRM, or similar roles, ideally within high-growth digital-first or SaaS companies.
  
  
• Proven success managing large-scale paid and organic user acquisition campaigns across platforms such as Google Ads, Meta Ads, TikTok Ads, and influencer networks.
  
  
• Deep experience with lifecycle and engagement marketing strategies, CRM, and retention programs, leveraging behavioral analytics platforms such as Amplitude, Braze, or Insider.
  
  
• Expertise in modeling and optimizing marketing spend, using predictive analytics to accurately forecast LTV/CAC.
  
  
• Track record of successfully influencing senior executive stakeholders and driving adoption of sophisticated growth and analytics technologies in enterprise environments.
  
  
• Exceptional