Counsel Support Associate (Hybrid – Garden City, NY)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This Counsel Support Associate provides administrative support for the Client Legal Services Attorneys in an office under limited supervision. The role enters and manages data including pleadings, motions and all trial, arbitration, and mediation letters, as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining and archiving files, in addition to monitoring and routing internal and external client inquiries.

Key Responsibilities

• Legal Documentation: Generate and manage pleadings, motions, subpoenas, deposition notices, and other legal correspondence in the case management system.

• Case Coordination: Support attorneys through the full lifecycle of a case—from intake and assignments to file closure—including scheduling, tracking deadlines, and sending notices.

• Scheduling & Calendar Management: Actively schedule hearings, depositions, mediations, and trials, and ensure all related notices and key dates are accurately tracked and entered into the calendar system.

• Data Entry & E-Filing: Upload documents, handle e-filing across various court systems, and maintain file accuracy using Team Connect.

• Administrative Operations: Process incoming physical and electronic mail, scan and upload documents, and maintain organized file systems.

• Client & Court Liaison: Communicate with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence.

• Team Collaboration: Partner with attorneys and claims partners to support ongoing litigation needs and contribute to a positive team environment.

Minimum Qualifications

• Administrative experience in a legal or professional services setting preferred; legal support experience is a plus but not required.

• High School Diploma or GED preferred.

• Strong organizational and time management skills; detail oriented.

• Effective written and verbal communication skills.

• Comfortable with technology and open to learning new legal systems and tools (Microsoft Office proficiency required).

• Able to handle sensitive information with discretion.

Supervisory Responsibilities

• This role does not include supervisory duties.

Education & Experience (in lieu)

• An equivalent combination of education and relevant experience may be considered in place of the stated requirements.

Skills

Case Coordination, Case Management, Client Communication, Legal Practices, Legal Research, Litigation, Office Administration, Office Organization, Organizing, Prioritization, Scheduling, Time Management, Vendor Communications, Written Communication

Compensation

Compensation offered for this role is $19.23 - 31.49 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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